Field Installation Manager - Ontario, CA

Raymond Handling Concepts; Ontario (CA); Hybrid; USD 68,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Flexible spending accounts

Personal time off

Holiday pay

Job summary

A leading warehouse automation firm is seeking a Field Installation Manager to oversee installations across the United States, ensuring project success. This role involves managing installation teams, prioritizing customer service, and problem-solving on-site. The ideal candidate has experience in warehouse automation and strong communication skills. Salary ranges from $68,000 - $100,000, based on experience, and includes comprehensive benefits such as health insurance, 401k, and paid time off.

Qualifications

• Experience managing the installation of warehouse automation systems, ideally conveyor systems.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Manage and supervise the installation of warehouse automation systems, including conveyors.
• Prioritize excellent customer service and interaction, ensuring single interaction resolution.
• Ensure consistent daily updates with project managers and teams.

Skills

Project management

Customer service

Problem solving

Communication Skills

Detail-oriented

Education

College degree or 5 years experience in MHE

Job description

Overview

Field Installation Manager

Location: Multiple Locations

Job Code: RHS-18547

Job Description

Join our dynamic team as a Conveyor Installation Site Supervisor (Field Installation Manager), overseeing the installation of warehouse automation systems at Amazon warehouses. Your role will be crucial in ensuring smooth and efficient project execution on-site.

Key Responsibilities

• Lead On-Site Installations: Manage and supervise the installation of warehouse automation systems, including conveyors.
• Customer Interaction: Prioritize excellent customer service and interaction, ensuring single interaction resolution.
• Team Coordination: Ensure consistent daily updates; work closely with project managers, sales representatives, equipment suppliers, and installation technicians.
• Problem Solving: Address and resolve issues promptly to ensure project success.
• Travel: Be ready to travel up to 80% across the United States and adapt swiftly to changing circumstances.
• Per Diem: Company providing GSA rate or higher for meal reimbursement.
• On-Site Duration: Up to 80% (3 - 28 consecutive days on-site at a time).
• Insurance: Must be able to be insured by Raymond West.

What We're Looking For

• Professionalism: Present a mature, professional appearance and attitude.
• Detail-Oriented: Pay close attention to details and maintain systematic records.
• Experience: Must have experience managing the installation of warehouse automation systems, ideally conveyor systems.
• Communication Skills: Excellent written and verbal communication skills.
• Independence: Ability to work independently and manage time effectively.
• Safety: Daily debriefing, gathering documentation, and executing standards in the field.

Travel & Working Hours

• Travel: Up to 80% across the United States and adapt to changing circumstances.
• Working Hours: Non-Project Weekdays typically 8 am–5 pm; during deployments, may require up to 6 days per week, ~10 hours per day.

Pay Range

• The salary range for this position is $68,000 - $100,000. Final offer depends on experience, education, and location.

Education/Experience

Minimum Education and Experience: Determined by position.

• Preferred: College degree from a four-year school or 5 years of experience in MHE or technical/mechanical field.

Legal & Compliance

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay, and a great team to work with.

Check us out at www.raymondwest.com.

We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on protected status and require affirmative action to employ individuals without regard to race, color, religion, sex, or national origin.