Field Installation Engineer

Red River; Augusta (ME); On-site; USD 85,000 - 125,000; Full time

Job summary

Red River in Augusta, ME is seeking a Field Installation Engineer to plan, install, configure, calibrate, validate, and optimize network and infrastructure solutions across customer and internal environments. This role blends hands-on technical work with engineering analysis to deliver high-quality deployments.

The position requires traveling to customer sites, performing site surveys, coordinating with project teams, and providing guidance and training on equipment operation.

Qualifications

• Associate degree or technical certification in Information Technology, Networking, Telecommunications, Electronics, or related discipline.
• 3+ years of experience installing, deploying, troubleshooting, or supporting network/infrastructure technologies.
• Ability to interpret diagrams, specifications, and documentation; identify root causes and solutions.
• Willingness to travel to customer locations as required.

Responsibilities

• Install, configure, calibrate, upgrade, and validate network and infrastructure equipment.
• Develop installation plans from technical diagrams and equipment documentation.
• Conduct site surveys and pre-install inspections to plan resources.
• Assess risks and determine installation approaches per project requirements.
• Troubleshoot network, wireless, and infrastructure issues and implement fixes.
• Perform RF site surveys and evaluate network performance to meet specs.
• Document configurations, variances, and corrective actions for turnover.
• Collaborate with project managers, engineers, and customers to ensure successful deployment, including international installations when needed.
• Provide technical guidance and on-site training to customers and teammates.

Skills

Network installation

Troubleshooting

Communication skills

Travel readiness

Project coordination

Education

Associate degree or technical certification in IT/Networking

Job description

Pay or shift range: $85,000 USD to $125,000 USD

This is a general range for the position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Position Summary

The Field Installation Engineer is responsible for the planning, installation, configuration, calibration, validation, troubleshooting, and optimization of network and infrastructure solutions across customer and internal environments. This role combines hands-on technical execution with engineering analysis to ensure successful implementation of complex technology solutions in accordance with project requirements, technical specifications, and quality standards.

Key Responsibilities

• Install, configure, calibrate, upgrade, and validate network and infrastructure equipment, including switches, routers, firewalls, wireless solutions, servers, and related technologies.

• Analyze installation requirements, interpret technical blueprints, diagrams, schematics, and third-party equipment documentation, and develop installation plans and procedures to support successful implementation.

• Conduct site surveys, evaluate infrastructure readiness, and perform pre-installation and pre-trip inspections to determine the appropriate tools, equipment, materials, and personnel required for installation activities.

• Assess site conditions, identify technical risks and constraints, and determine appropriate installation approaches based on project requirements, engineering standards, and environmental factors.

• Troubleshoot network, wireless, connectivity, and infrastructure issues; identify root causes; implement corrective actions; and recommend technical adjustments to address installation challenges and optimize system performance.

• Conduct wireless site surveys and evaluate radio frequency (RF) environments, network performance, and installation quality to ensure compliance with technical specifications, customer requirements, and applicable industry standards.

• Perform equipment testing, installation prototyping, and post-installation inspections, as needed, to validate installation methods, confirm functionality, and verify operational readiness before project turnover.

• Partner with project managers, engineers, and customer stakeholders to review project scope, designs, statements of work, schedules, and implementation plans; communicate technical findings and project risks; and support successful project execution, including international installation oversight as required.

• Prepare and maintain technical reports, work orders, installation documentation, inspection logs, validation results, and as-built records, documenting equipment configurations, installation variances, and corrective actions to support future deployments and equipment improvements.

• Provide customers with technical guidance, implementation updates, and training on equipment operation and common troubleshooting techniques, while maintaining effective working relationships and representing Red River's technical and service delivery standards.

• Ensure installation activities comply with customer site requirements, safety protocols, security policies, regulatory requirements, and applicable technical and quality standards.

Required Qualifications

• Associate degree, technical certification, military training, or equivalent experience in Information Technology, Networking, Telecommunications, Electronics, or a related technical discipline.

• 3+ years of experience installing, deploying, troubleshooting, or supporting network and infrastructure technologies, with working knowledge of routing, switching, wireless networking, IP addressing, and connectivity troubleshooting.

• Ability to interpret network diagrams, floor plans, technical specifications, and implementation documentation; analyze technical problems; identify root causes; and recommend effective solutions.

• Demonstrated ability to exercise sound technical judgment, manage multiple priorities, and work effectively in dynamic project environments.

• Strong organizational, customer service, and communication skills, including the ability to explain technical concepts to technical and non-technical stakeholders.

• Valid driver's license and ability to travel independently to customer locations as required.

Preferred Qualifications

• Strong mechanical aptitude and experience working with technology, infrastructure, installation tools, and deployment equipment.

• Experience evaluating technical challenges, recommending implementation approaches, and making decisions that contribute to successful project outcomes.

• Ability to work independently while collaborating effectively with project managers, engineers, customers, and cross-functional teams.

• Technical certifications or coursework in networking, wireless, telecommunications, electronics, infrastructure, or information technology.

Physical & Travel Requirements

• Ability to lift, carry, and move equipment weighing up to 75 pounds and safely operate ladders, lifts, and other installation equipment.

• Ability to work in data centers, offices, warehouses, manufacturing facilities, and construction sites, including standing, walking, crouching, climbing, and working on-site for extended periods.

• Ability to walk long distances while conducting site assessments, wireless surveys, and deployment activities.

• Willingness and ability to travel as required by project needs, including overnight travel.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.