Field Installation Engineer

Red River; Annapolis (MD); On-site; USD 85,000 - 125,000; Full time

Job summary

Red River is seeking an Field Installation Engineer to plan, install, calibrate, and validate network and infrastructure solutions across customer and internal environments. The role combines hands-on execution with engineering analysis to meet project requirements and quality standards.

The position involves installing equipment, conducting site surveys, troubleshooting, and coordinating with project managers and customers. Travel to customer sites is expected as needed.

Qualifications

• Associate degree or equivalent in IT, Networking, or related discipline.
• 3+ years installing, deploying, troubleshooting, or supporting network/infrastructure technologies including routing, switching, wireless, IP addressing.
• Ability to interpret diagrams, specs, and implementation docs; analyze problems and recommend fixes.
• Demonstrated sound technical judgment, ability to manage multiple priorities in dynamic projects.
• Strong organizational, customer service, and communication skills with ability to explain concepts to both technical and non-technical stakeholders.
• Valid driver's license and ability to travel to customer locations as required.

Responsibilities

• Install, configure, calibrate, upgrade, and validate network and infrastructure equipment (switches, routers, firewalls, wireless, servers).
• Analyze installation requirements and develop plans supporting successful implementation.
• Conduct site surveys and assess infrastructure readiness for installation activities.
• Assess conditions, risks, and choose installation approaches per standards.
• Troubleshoot network and connectivity issues; identify root causes and implement fixes.
• Conduct wireless site surveys and RF assessments to ensure spec compliance.
• Perform testing, prototyping, and post-installation inspections for validation.
• Collaborate with PMs, engineers, and customers; review scope and plans; communicate risks.
• Prepare and maintain technical reports, logs, and as-built records.
• Provide customers with guidance and training on operation and troubleshooting while upholding Red River standards.
• Ensure activities comply with safety, regulatory, and quality standards.

Skills

Networking experience

Troubleshooting

Communication

Travel readiness

Education

Associate degree or equivalent

Technical certification

Job description

Pay or shift range: $85,000 USD to $125,000 USD

This is a general range for the position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Position Summary

The Field Installation Engineer is responsible for the planning, installation, configuration, calibration, validation, troubleshooting, and optimization of network and infrastructure solutions across customer and internal environments. This role combines hands-on technical execution with engineering analysis to ensure successful implementation of complex technology solutions in accordance with project requirements, technical specifications, and quality standards.

Key Responsibilities

• Install, configure, calibrate, upgrade, and validate network and infrastructure equipment, including switches, routers, firewalls, wireless solutions, servers, and related technologies.

• Analyze installation requirements, interpret technical blueprints, diagrams, schematics, and third-party equipment documentation, and develop installation plans and procedures to support successful implementation.

• Conduct site surveys, evaluate infrastructure readiness, and perform pre-installation and pre-trip inspections to determine the appropriate tools, equipment, materials, and personnel required for installation activities.

• Assess site conditions, identify technical risks and constraints, and determine appropriate installation approaches based on project requirements, engineering standards, and environmental factors.

• Troubleshoot network, wireless, connectivity, and infrastructure issues; identify root causes; implement corrective actions; and recommend technical adjustments to address installation challenges and optimize system performance.

• Conduct wireless site surveys and evaluate radio frequency (RF) environments, network performance, and installation quality to ensure compliance with technical specifications, customer requirements, and applicable industry standards.

• Perform equipment testing, installation prototyping, and post-installation inspections, as needed, to validate installation methods, confirm functionality, and verify operational readiness before project turnover.

• Partner with project managers, engineers, and customer stakeholders to review project scope, designs, statements of work, schedules, and implementation plans; communicate technical findings and project risks; and support successful project execution, including international installation oversight as required.

• Prepare and maintain technical reports, work orders, installation documentation, inspection logs, validation results, and as-built records, documenting equipment configurations, installation variances, and corrective actions to support future deployments and equipment improvements.

• Provide customers with technical guidance, implementation updates, and training on equipment operation and common troubleshooting techniques, while maintaining effective working relationships and representing Red River's technical and service delivery standards.

• Ensure installation activities comply with customer site requirements, safety protocols, security policies, regulatory requirements, and applicable technical and quality standards.

Required Qualifications

• Associate degree, technical certification, military training, or equivalent experience in Information Technology, Networking, Telecommunications, Electronics, or a related technical discipline.

• 3+ years of experience installing, deploying, troubleshooting, or supporting network and infrastructure technologies, with working knowledge of routing, switching, wireless networking, IP addressing, and connectivity troubleshooting.

• Ability to interpret network diagrams, floor plans, technical specifications, and implementation documentation; analyze technical problems; identify root causes; and recommend effective solutions.

• Demonstrated ability to exercise sound technical judgment, manage multiple priorities, and work effectively in dynamic project environments.

• Strong organizational, customer service, and communication skills, including the ability to explain technical concepts to technical and non-technical stakeholders.

• Valid driver's license and ability to travel independently to customer locations as required.

Preferred Qualifications

• Strong mechanical aptitude and experience working with technology, infrastructure, installation tools, and deployment equipment.

• Experience evaluating technical challenges, recommending implementation approaches, and making decisions that contribute to successful project outcomes.

• Ability to work independently while collaborating effectively with project managers, engineers, customers, and cross-functional teams.

• Technical certifications or coursework in networking, wireless, telecommunications, electronics, infrastructure, or information technology.

Physical & Travel Requirements

• Ability to lift, carry, and move equipment weighing up to 75 pounds and safely operate ladders, lifts, and other installation equipment.

• Ability to work in data centers, offices, warehouses, manufacturing facilities, and construction sites, including standing, walking, crouching, climbing, and working on-site for extended periods.

• Ability to walk long distances while conducting site assessments, wireless surveys, and deployment activities.

• Willingness and ability to travel as required by project needs, including overnight travel.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.