Field Installation and Service Technician - West Coast

Laitram Machinery, Inc.; Los Angeles (CA); On-site; USD 65,000 - 100,000; Full time

Job summary

Laitram Machinery is seeking a Field Installation and Service Technician to manage customer relations and perform installations for its equipment in California's Central Valley. This key technical role involves training customers, optimizing machinery performance, and providing robust warranty support. Ideal candidates will have a strong mechanical or electrical background and excellent communication skills, working remotely while traveling to client sites as needed.

Qualifications

• Minimum 3 years’ experience as a mechanical or electrical technician or formal education in Industrial Technology/Industrial Maintenance.
• Valid driver’s license and good driving record.
• Ability to read and understand manufacturer’s drawings and manuals.

Responsibilities

• Plan, manage and perform mechanical and electrical assembly, installation and commissioning of equipment.
• Train customers to operate, maintain and optimize equipment performance.
• Provide warranty support by diagnosing failures, ordering parts and affecting repairs.

Skills

Mechanical skills

Electrical skills

Communication

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Tools

PLC software

Excel

Word

Job description

Field Installation and Service Technician - West Coast

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Talent Acquisition Recruiter at Laitram, LLC

Laitram Machinery, a division of Laitram, LLC, is looking for a technical, energetic and self-reliant Field Service Technician to service and manage its California Central Valley accounts. This is a key role assuming primary responsibility for regional customer relations, field installations and training, and equipment optimization services. Our Technicians are the “Face of Laitram Machinery” to our customers. This position will work out of a personal home-office located the Fresno, California area or Central Valley, reporting to the Customer Service Manager located in New Orleans, LA.

For over 70 years, Laitram Machinery has pioneered the manufacturing of high-performance shrimp-peeling equipment, and more recently, steam cookers, blanchers, nut pasteurizers, roasters, and sorters. All of our products are designed to increase efficiency, improve product quality and yield for processors worldwide. Laitram Machinery is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. To learn more about our company culture, philosophy, and benefits, please visit our company page.

Responsibilities

• Plan, manage and perform mechanical and electrical assembly, installation and commissioning of equipment
• Lead mechanical and electrical subcontractors engaged by Laitram Machinery
• Train customers to operate, maintain and optimize equipment performance
• Plan and perform trials to optimize equipment performance and demonstrate value
• Provide warranty support by diagnosing failures, ordering parts and affecting repairs and replacements
• Provide insightful technical feedback to the Company’s Engineering and R&D departments to improve equipment performance and value
• Assist our commercial team in selling of the Company’s food processing equipment and services
  
  

Requirements

• High school diploma or equivalent
• Minimum 3 years’ experience as a mechanical or electrical technician or formal education in Industrial Technology/Industrial Maintenance.
• Live within "commutable distance" of the California Central Valley
• Ability to travel (10-20%) within the California Central Valley
• Valid driver’s license and good driving record
• Ability to independently install, troubleshoot and repair mechanical/electrical equipment and control systems
• Ability to read and understand manufacturer’s drawings and manuals to “self-teach” new technology
• Strong organizational and time management skills with high level of attention to detail
• Effective communication (verbal and written) and relationship skills
• Proficient with Excel and Word
• Positive, confident outlook with an entrepreneurial, problem-solving personality
• Fluent in written and spoken English
• Able to safely lift up to 50 lbs., climb ladders, work in tight spaces, and stand, kneel and squat on a repetitive basis
  
  

Desired Qualifications

• Technical degree (electrical/mechanical/automation)
• Experience with food processing equipment
• Proficiency with PLC software and hardware, adeptness with Unity Pro S and Vijeo-Frame Designer applications a plus
• Strong electro-mechanical skills (electrical panels, motors, drives and networks), experience with SCADA a plus
• Ability to understand and work from mechanical and electrical drawings, schematic reading a plus
  
  

EOE/M/F/Vet/Disabled

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Machinery Manufacturing

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