Field Install Technician 3

CTDI Careers; Pittston (Luzerne County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Monthly incentive bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI Careers is seeking a field installation supervisor to oversee long-duration jobs across various sites. You will lead field personnel, ensure on-site safety, and deliver projects on time within budget while maintaining CTDI quality standards.

Role requires strong leadership, excellent communication with customers, and willingness to travel extensively, including overnight stays. Valid driver’s license and own basic tools are required.

Qualifications

• Minimum of 3 years central office installation experience.
• Ability to travel extensively (including overnight).
• Valid driver's license and reliable personal vehicle for travel to job sites.

Responsibilities

• Oversee field installation jobs of significant duration and scope.
• Ensure timely job completion within budgeted man hours.
• Identify and facilitate resolution of job issues promptly.
• Direct supervision and on‑the‑job training of field personnel.
• Delegate tasks effectively and communicate status to management.
• Be the point of contact with customers at the job site.
• Ensure all jobs conform to CTDI quality requirements and complete quality checklists.
• Report time worked daily and finalize job documentation.

Skills

Field installation management

Leadership

Customer service

Interpersonal skills

Reading drawings

Tool use

Driver's license

Travel readiness

Ladder safety

MS Word/Excel

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

Duties:

• Oversee field installation jobs of significant duration and scope.
• Responsible for timely job completion within budgeted man hours.
• Identify, communicate and facilitate resolution of job issues (e.g. manpower, material, engineering, technical support, etc.) in a timely manner.
• Direct supervision and on-the-job training of field personnel.
• Effectively delegate tasks and assignments.
• Inform management promptly of any personal problems/disciplinary issues.
• Provide regular constructed employee performance feedback to management.
• Be the point of contact with customer at the job site.
• Ensure all jobs conform to customer and CTDI quality requirements.
• Complete quality checklist at completion of the job and ensure correction of any quality non‑conformances.
• Perform end of job walk‑through in conjunction with field supervisor as directed.
• May be required to attend specific site meetings.
• Responsible for team tool kit and team van (including proper appearance and upkeep of van).
• Enforcement of corporate and divisional policies.
• Ensure practice of safe work habits by the installation team.
• Report time worked in CTDI timekeeping system on a daily basis.
• Completion and processing of all required job documentation and operations paperwork.
• Other duties as assigned.

Required Skills:

• Strong PC skills for systems commissioning and integration (training available) as well as knowledge of MS Word and Excel.
• Clear understanding of industry installation standard and practices (GR‑1275).
• Strong leadership skills.
• Excellent interpersonal skills with the ability to motivate others.
• Ability to interpret and carry out job specifications for multiple jobs.
• Strong understanding of customer and CTDI installation standards and practices.
• Ability to organize jobs effectively and handle multiple tasks.
• Ability to identify and communicate job issues.
• Ability to delegate tasks effectively.
• Ability to provide clear written and verbal job status reports.
• Excellent communication and customer service skills.
• Ability to instruct and train other installers.
• Ability to operate hand and power tools.
• Ability to read simple mechanical drawings.
• Ability to work independently and with others.
• Ability to lift up to a maximum of 75 pounds.
• Ability to climb a ladder.
• Professional appearance and manner.
• Ability to identify different colored wires.
• Valid driver's license and reliable personal vehicle for travel to job sites.
• Ability to travel extensively (including overnight) both locally and nationwide.
• Own basic tools with the ability to use them as appropriate.
• Cell phone with data and unlimited talk plan.
• GPS for travel.
• Ability to work day and/or night shift hours.

Required Experience:

• Minimum of 3 years central office installation experience.

You will love working in our family‑oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team‑oriented, inclusive workplace
• Health insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account

Work Authorization

• United States (Required)
• Must be 18 years of age

This position does not qualify for visa sponsorship.

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.