Field Install Supervisor - Orlando

Floor & Decor Holdings Inc.; Orlando (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking a Field Install Team Supervisor to lead the Field Install Specialists, supervise daily operations, and ensure merchandising standards across stores.

This role requires coordinating with store personnel and regional teams to execute projects and improve the customer experience. The supervisor will travel to store locations as needed, develop FISs, monitor performance, and ensure timely completion of displays and planograms within a fast-paced retail

Qualifications

• Three years of relevant experience preferred.
• Experience in retail environments and merchandising departments.
• Excellent organizational skills.
• Proficient in computer applications, particularly the Microsoft Office Suite.
• Excellent customer service skills and ability to work under pressure and be detail-oriented.
• Ability to multitask, meet deadlines, and thrive in a fast-paced environment.

Responsibilities

• Train and develop FISs within the team, coaching for growth.
• Supervise and follow up on FIS activities to ensure project execution and service tasks per FIT standards.
• Partner with store and regional teams to execute merchandising strategies.
• Assist with merchandising bays, ensure planogram compliance, replace labels, pack out, and build displays.
• Coordinate cross-project communication on sets, fixtures, merchandise layout, and bay elevations.
• Ensure planograms are followed and merchandise is displayed attractively.
• Monitor FIT team timekeeping, expenses, and training data.
• Communicate objectives to FISs using approved tools.
• Contribute to performance management and recommendations for promotions.
• Participate in hiring interviews for new FISs.

Skills

Retail experience

Team building

Problem solving

Organizational skills

MS Office

Customer service

Multitasking

Deadline driven

Tools

Microsoft Office

Job description

Purpose:The Field Install Team Supervisor (FITS) serves as a leader in the Floor & Decor retail environment, directing and supervising the daily operations of Field Install Specialists (FIS). The main objective of this role is to enhance the overall customer experience, increase sales, and optimize inventory management through effective project oversight and team coordination. In this position, the supervisor will guide the Field Installation teams (FIT) in executing visual merchandising initiatives that align with corporate directives and regional leadership goals. This includes establishing strong collaborative relationships with store personnel to ensure consistency in merchandising standards and drive performance excellence across a multi-store market. Additionally, the FITS will prioritize tasks aligned with the company’s business objectives, facilitating daily travel to various store locations as needed. By fostering a high-performing team environment and promoting best practices, the supervisor will contribute significantly to the organization's success and growth in a competitive retail landscape.Qualifications:A minimum of three years of relevant experience is preferred, or a combination of education and experience that adequately prepares an individual to effectively perform the essential functions of the job, as determined by the company.Experience in retail environments and merchandising departments.Demonstrated proficiency in problem-solving and building effective teamsExcellent organizational skillsProficient in computer applications, particularly the Microsoft Office Suite.Excellent customer service skills, work well under pressure, and are detail-orientedAbility to multitask, meet deadlines, and operate effectively within a fast-paced environment.Essential Job Functions:Train and develop FISs within the team, providing coaching to foster their growth.Supervise and follow up on assigned activities of the FISs in his/her area and ensure execution of projects and general service activities in relation to FIT standards.Partner with store and regional teams to execute merchandising strategies.Assist with merchandising bays, ensure compliance with planograms, replace labels, pack out, and build displays.Responsible for facilitating cross-project communication on items such as sets, fixtures, merchandise layout, and bay elevations.Ensure compliance with the planogram and verify that merchandise is displayed attractively.Engage with the team during pack-out, flat stacking, and display assembly.Execute timelines to complete projects per schedule and communicate any issues to the Divisional Execution ManagerEnsure that POP and signage are ordered and properly set according to the planogram.Monitor and review the FIT team's timekeeping, expenses, and training data.Communicate store and FIT objectives to FISs using the appropriate programs and tools.Contribute to thoughtful and effective performance management concerning FISs.Provide input to the DEM regarding the performance appraisals of FISs and offer recommendations for the promotion of associates within the designated area.Participate in the hiring interview process for new FISs and partner/collaborate with DEM on recommendations.Working Conditions (travel, environment):Frequent car travel is required.While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The work environment is typically moderately noisy.Physical/Sensory Requirements• Sedentary Work – Ability to exert 10 - 50 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may also include walking or standing for brief periods.Benefits & RewardsBonus opportunities & career advancement opportunities at every levelPrograms that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus ProgramMedical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)Work-life balance, including:Paid vacation and sick time for eligible associatesPaid holidays plus a personal holidayPaid Volunteer Time Off that starts on Day 1Equal Employment OpportunityFloor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.