Field Install Specialist- Phoenix

Floor & Decor; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision, Life

Job summary

Floor & Decor is seeking a Merchandising/Install Coordinator to manage day-to-day project workflow for store remodels and department resets. You will ensure brand standards are followed, maintain planograms, signage, and product displays to enhance the customer experience.

Responsibilities include coordinating timelines, communicating across teams, and delivering projects safely and on time while delivering excellent service to store staff and customers.

Qualifications

• Three years of relevant experience or equivalent education and experience.
• Retail environment and merchandising department experience.
• Proven problem solving and team building skills.
• Excellent organizational and communication skills.
• Detail-oriented with ability to multi-task and meet deadlines.

Responsibilities

• Execute merchandising projects and planogram maintenance to enhance customer experience.
• Support store remodels/resets and maintain visual merchandising standards.
• Coordinate cross-project communication on layouts, sets, and signage.
• Maintain timelines and report issues to District Install Manager.
• Provide superior customer service to internal and external customers.

Skills

Customer service

Organizational skills

Problem solving

Team building

Detail oriented

Multi-tasking

Work under pressure

Tools

Microsoft Office Suite

Job description

This position is responsible for the day‑to‑day project workflow for existing store remodels/resets, existing store department resets, and/or the maintenance, implementation and follow through of company’s brand standards and visual merchandising at varying levels of involvement. Typical duties include merchandising projects, planogram maintenance, product pack out and display/signage maintenance designed to enhance the customer experience. FISs work in teams with on‑site supervision and provide service to multiple departments in the stores. These associates execute approved general bay service, tasking, projects and resets safely, accurately and efficiently. FISs must build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers.

Minimum Eligibility Requirements

• At least three years of relevant experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
• Experience working in a retail environment and merchandising department
• Proven problem‑solving and team building skills
• Excellent organizational skills
• Strong computer skills including Microsoft Office Suite
• Must be detail‑oriented
• Must possess excellent customer service skills and work well under pressure
• Ability to multi‑task, meet deadlines, and work in a fast‑paced environment

Essential Job Functions

Merchandising

• Must possess excellent customer service skills and work well under pressure
• Ensures POP signage, price signs, and all other visual merchandising standards are met according to the Merchandising Standards Guide
• Ensure proper safety and operational standards are met as the project is being set
• Ensure the projects and tasks completed on time
• Responsible for cross‑project communication on items, such as: sets, fixtures, merchandise layout, bay elevations, etc.

Administration

• Execute timelines to complete projects per schedule and communicate any issues to the District Install Manager

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

• Frequent car travel required
• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 50 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.