Field Human Resources Manager

circlek; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Circle K is seeking an HR professional to manage store-level recruitment, employee relations, and compliance across a dynamic retail environment. You will attend client meetings, prepare presentations, and coach managers and staff on policies, performance expectations, and legal requirements.

The role emphasizes field-based work (approximately 60%), strong analytical and communication skills, and the ability to handle multiple priorities with discretion and professionalism.

Qualifications

• Bachelor's degree in HR or related field preferred.
• Two to five years of experience in HR.
• Computer literate in MS Office and HR systems.

Responsibilities

• Maintains relationships by understanding strategies and operations; attends client meetings and prepares presentations.
• Coaches and counsels employees; communicates values, strategies and objectives; monitors job results.
• Identifies diversity issues; coaches clients during hiring and provides training.
• Responds to employment-related actions by investigations and documentation with legal counsel.
• Investigates complaints; provides guidance and possible actions to resolve issues.
• Maintains confidentiality to protect operations.
• Ensures compliance with policies and laws; advises management on actions needed.
• Reviews laws and audits compliance; renders opinions and actions.
• Represents the organization with government representatives; attends hearings or mediation.
• Maintains professional knowledge via workshops and publications; networks with professionals.
• Contributes to team effort and sourcing for store roles; develops candidate pipelines.
• Reviews resumes, conducts phone screens, and coordinates interviews for store candidates.
• Ensures recruitment compliance; collaborates with RODs, Market Managers, Hiring Managers, Training Manager.
• Able to work independently with accountability and strong communication.
• Able to multitask and adapt to changing business needs.
• Demonstrates excellent customer service and communication skills.
• Attention to detail, good judgment, and sense of urgency.
• 60% field-based work time with travel and overnight stays possible.

Skills

Employee relations

Coaching

Communication

Analytical skills

Leadership

Time management

Education

Bachelor's degree in HR

Tools

MS Outlook

Excel

PowerPoint

Word

HR systems

Job description

KEY RESPONSIBILITIES

• Maintains relationships by developing an understanding of the strategies, business operations; attending client meetings; assisting in preparation of presentations; answering questions; explaining policies and procedures.
• Increases employee’s effectiveness by communicating job expectations. Coaches, counsels and disciplines employees; communicates values, strategies and objectives. Plan, monitor, and appraise job results; foster a climate conducive for offering information and opinions; provides educational opportunities.
• Maximizes diversity by identifying issues; coaching clients during hiring process; and providing training and guidance.
• Responds to employment related civil actions, federal agency charges, and employee complaints by conducting investigations, maintaining documentation, and partnering with legal counsel.
• Resolves manager and employee dissatisfaction by investigating complaints and concerns; evaluating and offering possible courses of action; providing advice, guidance, and direction.
• Maintains employee confidence and protects operations by keeping information confidential.
• Ensures compliance with requirements, policies and regulations by enforcing adherence to corporate systems, policies and governmental laws and regulations; advising management on needed actions.
• Complies with federal, state and local legal requirements by studying and reviewing existing and new laws; auditing and enforcing adherence to requirements; rendering opinions; advising management on needed actions.
• Represents the organization by obtaining, clarifying, and verifying documentation of situations; meeting with government representatives, which includes attending hearings and/or mediation; studying and resolving complaints; recommending remedies.
• Maintain professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Post detailed job descriptions/ad placements on external job boards with strong sourcing ability through internet and social media
• Develop a qualified candidate pipeline for a variety of store management, customer service, hospitality, and retail positions
• Reviews resumes and applications, conduct phone screens and set up interviews for store manager candidates
• Ensures compliance with recruitment and employment laws with working closely with ROD’s, Market Managers, Hiring Managers, and Training Manager
• Able to work independently with minimal direction but with strong accountability communication skills
• Able to multitask, is flexible and can adapt quickly to change in business needs
• Excellent customer service skills
• Excellent verbal and written/grammar communication skills
• Must demonstrate high attention to detail, good judgment and possess a sense of urgency

REQUIREMENTS

• Bachelor’s degree in Human Resources or related field preferred. Other combinations of experience and education that meet the minimum requirements may be substituted.
• Two to five years of experience or more preferred working in a human resources department.
• Must be computer literate in MS Outlook, Excel, PowerPoint and Word and HR systems.
• Must be self-motivated to accomplish all assigned duties in a set timeframe and able to manage competing priorities
• Must possess strong analytical and leadership skills, the ability to manage multiple activities with a strong emphasis to detail.
• Strong coaching, counseling, oral and written communication skills.
• Strong diagnostics skills (Listening, Probing and Analyzing)
• Demonstrated sound judgement skills- ability to assess risk and take appropriate action.
• Strong interpersonal skills - able to build successful partnerships
• Flexibility and adaptability; ability to successfully work under pressure and handle multiple highly sensitive issues
• Ability to provide and receive feedback
• Must be able to travel with some overnight stays possible
• Approximately 60% of work time is field based

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participate in the application process.