Field Human Resources Director

Socket.dev; Parsippany-Troy Hills (NJ); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits package

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid Time Off

Life insurance

Job summary

Western Pest Services seeks an experienced Division Human Resources Director to lead HR for multiple brands and locations. The role guides strategy, labor relations, and talent development in partnership with brand leadership, with travel and a hybrid work environment.

Responsibilities include policy administration, compensation planning, recruitment oversight, and HR due diligence related to acquisitions, ensuring alignment with business objectives and regulatory requirements.

Qualifications

• Bachelor’s degree in HR or Business, with 10+ years of HR leadership experience.
• Experience in labor relations, organization design and development, and change management.
• Multi-location and/or multi-state experience with union contract negotiations.
• Strong communication, project management, and confidentiality skills.

Responsibilities

• Lead HR team and labor relations strategy in partnership with operations leaders.
• Develop, implement and audit HR policies and compliance programs.
• Oversee recruitment, onboarding, and talent development across multiple sites.
• Coordinate HR due diligence and integration during acquisitions.
• Deliver HR training and leadership succession planning.
• Communicate benefits and resolve employee relations issues.

Skills

HR leadership

Labor relations

Change management

Workforce planning

Coaching/consultation

Project management

Communication skills

Multi-location experience

Education

Bachelor's degree in HR or Business

Master's degree in HR Management

Tools

Microsoft Office

Job description

Overview

Are you an experienced HR Leader looking for an opportunity to make a difference? We are seeking top talent to join the our team as our Division Human Resources Director!

Our Human Resources Director is responsible for leading and managing the HR function for 4 of our amazing businesses, IFC, Western Pest Services, Waltham Pest Services, OPC and Western Fumigation, all in partnership with the brands’ leadership team. This position is based at the Western home office in Parsippany, NJ.

The focus is on assessing strategic organizational needs, driving change, building high performing teams and growing leadership capability and capacity aligned to the business strategy. The successful Division HR Director serves as an advisor to business leaders providing consultation and developing resources that bring HR solutions to match business needs, serves as the subject matter expert for the company on Labor Relations.

Responsibilities

• People Leadership and Teammate Relations
  • Leads a team of 3 HR professionals to include 1 HR Manager based in Kentucky, 1 HR /Generalist Manager based in Georgia, and 1 HR Generalist in Kansas.
  • Co-lead the labor relations strategy and negotiations in partnership with our operations leaders for all three unions supporting our Western and Waltham brands (Teamsters, SEIU, and Steelworkers).
  • Serve as a member of the greater Rollins Rapid Response Team
• Policy, Administration and Compliance
  • Provide interpretation and guidance on policies and procedures as well as develop, recommend and update as necessary
  • Working knowledge of state, local and Federal labor laws and guidelines. Remain abreast of state labor law and regulation changes within the territory’s footprint
  • Facilitate the administration of salaries and wages in accordance with company policy including analysis and development of pay plans, Performance Appraisal Program administration, Job Descriptions, and Field Communications
  • Facilitate or directly administer HR Due Diligence Audits during the Acquisition process; coordinating between payroll, benefits and pre-employment in order to ensure that acquisition employees are properly on boarded
• Talent, Training and Communications
  • Co-lead Develop, coordinate and deliver HR Training as needed
  • Co-lead the leadership talent review/succession planning processes
  • Oversee the recruitment process and increase efforts in the areas of talent sourcing, interviewing, selecting, and onboarding of new team members. Lead the Division Recruiter and/or Coordinators to ensure talent acquisition strategies are effective and coach managers on best practices
  • Monitor and track HR related programs through reports and performance statistics
  • Direct interface for communication of benefit programs and problem resolution between team members and corporate benefits group administration
• All other duties as assigned

Travel Required

U.S.-based travel within company operations at an estimated 50%; predominantly in the Northeastern and Midwestern US (MA, CT, NYC, NJ, PA, DE, KY, IN, OH, GA)

Qualifications

The Experience You Will Bring (Minimum Requirements):

• Education required is a bachelor’s degree in Human Resources or Business.
• 10+ years of HR Business Partner or Consulting experience in the areas of labor relations, organization design and development, change management, workforce planning, coaching/consultation, program/project management, facilitation, performance management, employee relations, employee engagement, overall talent management, and communication
• Multi-location and/or multi-state experience
• Experience related to union contract negotiations
• Self-starter with natural tendency to take initiative and work independently
• Ability to manage multiple priorities and anticipate needs
• Strong judgment and critical thinking skills
• Ability to handle confidential information with discernment and sensitivity
• Ability to build and maintain trust-based, collaborative relationships and influence others
• Excellent written and verbal communication skills
• A high level of HR Project Management skills inclusive of the ability to design and oversee multiple, concurrent projects working collaboratively with teams in support of business objectives
• Use all Microsoft Office programs to document processes, prepare and update documents, presentations, and spreadsheets as requir

Preferred Experience, Knowledge, Skills and Abilities include:

• Master’s Degree in HR Management or related discipline preferred
• Active or willing to obtain SPHR certification
• Previous service industry human resources experience a plus
• Previous human resources team leadership experience a plus
• Ability to research internal & external best practices for potential use within the organization
• Ability to analyze HR data and trends leveraging people analytics to share visual messaging
• Ability to effectively design and deliver communications for leaders at all levels in the organization

More about the companies you will serve…

Western Pest Services is a premier provider of pest control solutions. Western Pest Services protects more than just homes and business in our area. The homeowners know us as the local brand to get the job done and businesses know us as the local brand that will protect their brand. Getting the job done with great services is what we are all about. Internally, we work to keep our work family safe, to provide them with the tools to help them grow, and to keep it fun. Established in 1928, we have a legacy of excellence and the stability of an industry leader.

Learn more about the sister companies this roles supports: IFC, Western Pest Services, Waltham Pest Services, Western Fumigation and OPC

The Benefits

• Challenging position with a financially stable and reputable company
• Pay range offered for this role is $120,000-$140,000
• Plus variable compensation such as STI and LTI
• Comprehensive benefits package including medical, dental, vision, maternity & life insurance
• 401(k) plan with company match, employee stock purchase plan
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Paid Time Off
• Work Environment: Opportunity for hybrid office and home-based working arrangements once onboarded and trained.

Physical Demands / Working Environment:

Candidates must have the ability to perform the requirements of the job with or without accommodations. We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable federal, state and local laws.

We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Employer.