Field Health Home Care Manager: Patient Care & Coordination

FreedomCare LLC; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

Retirement plans

Wellness programs

Ongoing learning opportunities

Job summary

FreedomCare is seeking a Health Home Care Manager to join our Care Management team. This field-based role requires travel to patients' homes in Brooklyn and Queens, NY, and involves coordinating assessments and care plans with the patient and care team.

You will screen eligibility, develop and implement Health Home compliant plans, connect patients to resources, and maintain documentation while ensuring confidentiality.

Qualifications

• Associate's degree is a must.
• 2 years of Care Management experience.
• Must be able to travel to minimum of 2 boroughs - Brooklyn and Queens
• Ability to travel in the field to accompany patients to appointments and meet patients in person when needed
• Strong working knowledge of local community resources
• Demonstrated ability to work with data reporting, documentation, and outcomes
• Strong communication and assessment skills; the ability to relate to patients, their families, and community care providers, along with ability to handle rapidly changing crisis situations
• Ability to manage high volume caseloads
• Able to express empathy and compassion for the underserved
• Experience navigating several data management systems, such as Salesforce

Responsibilities

• Screen Health Home eligibility and conduct initial assessments and reassessments of patient needs.
• Collaborate with medical providers and patients to develop, implement, and coordinate Health Homes compliant care plans for patients with chronic diseases, and document outcomes.
• Provide direct service to a caseload of chronically ill patients and help them achieve care plan goals via referrals and coordinating resources.
• Coordinate patient services and care with pharmacies, insurance companies, hospital discharge planning, family caregivers, and other providers.
• Provide crisis intervention when needed.
• Conduct home visits and maintain patient contact and documentation of all services in accordance with Health Homes standards.
• Maintain patient confidentiality at all times

Skills

Salesforce

Education

Associate's degree

Bachelor's degree preferred

Tools

Salesforce

Job description

FreedomCare is seeking a Health Home Care Manager to join our Care Management team. This field-based role requires travel to patients' homes in Brooklyn and Queens, NY, and involves coordinating assessments and care plans with the patient and care team.

You will screen eligibility, develop and implement Health Home compliant plans, connect patients to resources, and maintain documentation while ensuring confidentiality.