Field Growth & Customer Experience Marketing Specialist

Aramark Ireland Holdings Limited; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Aramark in Indianapolis is seeking a Field Growth & Customer Experience Marketing Specialist to drive growth in Refreshments by executing brand programs, activations, and local store marketing in assigned markets. You will bridge Aramark's marketing team and field operations to meet client needs while upholding standards.

The role requires collaborative, data-driven thinking, travel up to 30%, and the ability to implement national initiatives at the local level.

Qualifications

• Bachelor’s degree or above preferred.
• Minimum 2 years in client-focused marketing.
• Experience in a matrix, cross-functional environment is a plus.
• Strong verbal, written and interpersonal communication.
• Ability to translate inputs into clear recommendations.
• Excellent organizational and project management abilities.
• Proficient with Microsoft Office; Adobe Creative Suite helpful.

Responsibilities

• Execute field marketing programs across Office Coffee Services, Vending, and related channels.
• Develop local promotional calendars and deploy national initiatives regionally.
• Coordinate product introductions and field activation opportunities.
• Support sales initiatives and monitor profitability and trends.
• Create social content highlighting regional activities and employees.
• Contribute to local marketing strategy development and reporting.
• Present initiatives in client meetings and post-initiative reports.
• Collaborate with District Manager to align product lines with growth targets.

Skills

Client marketing experience

Team collaboration

Communication skills

Project management

Organizational skills

Microsoft Office proficiency

Adobe Creative Suite

Travel 30%

Education

Bachelor’s Degree preferred

Tools

Adobe Creative Suite

Microsoft Office

Job description

Field Growth & Customer Experience Marketing Specialist

Job Description

The Field Growth & Customer Experience Marketing Specialist reports up through the regional marketing leadership directly supporting the District Manager and is responsible for executing brands, products, activations, and program standards in assigned markets to drive profitable growth within Aramark’s fastest growing segment - Refreshments. They will be responsible for management and implementation of Aramark Refreshments’ marketing objectives and activities including local store marketing initiatives, regional marketing programs, client activations, product and equipment marketing, and product management and analysis. This will include both new business and base business clients. This role serves as a critical liaison between Aramark’s marketing team and field operations ensuring that both the field team and client needs are met, while adhering to Aramark standards.

Job Responsibilities

• Assist with the field execution of programming in Office Coffee Services, Vending, Amenity Snack & Go, and Micromarket accounts to ensure program merchandising and proper planograms are implemented at all client sites.
• Implement national marketing initiatives while developing and executing local promotional calendars at client sites.
• Deploys new product innovation opportunities with field teams to execute at new and existing client sites.
• Assist in the oversight and implementation for all internal national and local sales generating initiatives.
• Develop social content that promotes regional activities, experiences, innovations, new openings as well as spotlights employees to support the social media team’s overall marketing/communication strategy.
• Participate in identifying, developing, and evaluating local marketing strategy.
• Present marketing initiatives and innovations during client meetings as well as report outs of prior initiatives
• Partner with District Manager to ensure the sales and profitability of product lines or services, analyze business developments and monitor market trends.

Qualifications

• Bachelor’s Degree preferred.
• A minimum of 2 years client marketing experience, with a demonstrated record of success and effective performance.
• Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization.
• Excellent verbal, written and interpersonal communication skills.
• Ability to synthesize multiple inputs into a clear, concise, and useful recommendation.
• Strong organizational and project management skills
• Microsoft Office proficient (Word, Excel, PowerPoint).
• Adobe Creative Suite experience a plus.
• Ability to travel 30%

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .