Field Facilities Specialist (Onsite in Tampa Office)

WS Audiology USA; Orlando, Tampa (FL, FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the hearing aid industry is seeking a Facilities Maintenance Coordinator to manage vendor work and assist with departmental needs. The role involves monitoring maintenance contracts, shipping and receiving supplies, and ensuring quality service. Ideal candidates will have strong organizational skills and experience in facilities management.

Benefits

Comprehensive Benefits Package

Paid Holidays & PTO

401k Matching Program

Tuition Reimbursement

Hearing Aid Discount Program for Employees, Families & Friends

Relocation Assistance

Service Days & Diversity, Equity & Inclusion Initiatives

Qualifications

• Experience in facilities maintenance or property management is helpful.
• Ability to perform minor repairs is a plus.
• Knowledge of shipping and receiving processes is beneficial.

Responsibilities

• Monitor Facilities inbox and Vixxo portal for vendor work authorization.
• Manage shipping and receiving of supplies and hearing aids.
• Communicate with landlords and property managers regarding issues.

Skills

Multitasking

Organizational Skills

Attention to Detail

Verbal Communication

Written Communication

Tools

Microsoft Office

CoStar

Job description

ABOUT US:

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in the U.S., we strive every day to provide each individual with the care, knowledge, and experience they deserve.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Constant monitoring of the Facilities inbox and Vixxo portal to vet, qualify, and authorize work of the Facilities Maintenance Vendors.
• Assist remotely with all departmental needs.
• Enter all preventative maintenance contracts, as required by lease, and other vendor contacts in CoStar.
• Monitor response times and communicate with vendors to ensure quality work within expected time frames.
• Receive and distribute all mail for various departments, including scanning for remote staff.
• Manage shipping and receiving, including UPS, FedEx, and other shipments, including hearing aids and supplies shipped to the Tampa Facilities Room.
• Provide UPS labels and supplies upon request.
• Maintain facilities supplies, including copy supplies, hearing aids, models, equipment, postal items, UPS items, etc.
• Assist the subtenant in Palm Beach Gardens remotely when needed.
• Communicate with Landlords and Property Managers regarding issues, roof access, or landlord approvals. Maintain Property Manager spreadsheet in Teams.
• Monitor the COI inbox, request, and send Certificates of Insurance as needed.
• Enter PO requests within B.C. system to generate POs.

REQUIREMENTS:

• Facilities maintenance or Property Management experience is helpful. Knowledge of CoStar and Shipping/Receiving is beneficial. Ability to perform minor repairs is a plus.
• Ability to multitask, prioritize tasks, and proficiency in Microsoft Office programs.
• Excellent follow-up, organizational skills, and attention to detail.
• Strong verbal and written communication skills.

LIFESTYLE & BENEFITS:

• Comprehensive Benefits Package
• Paid Holidays & PTO
• 401k Matching Program
• Tuition Reimbursement
• Hearing Aid Discount Program for Employees, Families & Friends
• Relocation Assistance
• Service Days & Diversity, Equity & Inclusion Initiatives

We are an equal opportunity employer committed to diversity and inclusion in the workplace.