Field Experience Counselor - Online Division - Grand Canyon University

Grand Canyon Education; Phoenix (AZ); Hybrid; USD 38,000 - 44,000; Full time

Job summary

Join Grand Canyon Education as a Field Experience Counselor in the College of Education, where you'll coordinate key aspects of student practicum activities. This position is for those passionate about education, focusing on student support, ensuring compliance in documentation, and contributing to a collaborative team environment. Enjoy generous PTO, remote work opportunities, and a career that improves students' lives.

Benefits

Opportunity to work from home

Ongoing professional development and growth

Generous PTO starting at 20 business days per year

11.5 paid Holidays

Tuition Benefits

Collaborative and supportive work environment

Qualifications

• Bachelor's degree preferred; relative work experience considered.
• 6 months related professional experience in higher education preferred.
• Ability to handle high-volume of inbound/outbound calls.

Responsibilities

• Collects and tracks immunization and health documentation for students.
• Communicates with students and faculty regarding documentation.
• Monitors student placement in practicum rotations.

Skills

Customer Service

Account Management

Microsoft Office Suite

Education

Bachelor’s Degree

Job description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Join us at Grand Canyon Education'sCollege of Educationand begin a career in helping Education students succeedas aField Experience Counselorto coordinate key aspects of practicum activities. This position acts as a liaison to faculty members and students by performing the below duties.

Who you are:

You are a self-motivated person who is passionate about the power of education. Over the years, you’ve demonstrated success in customer service and account management. You aren’t afraid to hustle to make it happen for your students and team.

As a Field Experience Counselor, a typical week might include the following:

• Collects and tracks immunization and health and safety documentation required for practicum rotations.
• Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.
• Communicates to students and faculty before documentation expires or a file becomes out of date.
• Assists with placement of students in practicum rotations, including monitoring site issues.
• Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.
• Establishes rapport and relationships with students.
• Encourages students to ensure they are on track with meeting practicum requirements.
• Works as part of a high-performance team and encourages and supports other team members.
• Handles multiple priorities and tasks in an effective and efficient manner.

The role might be right for you if you have:

• Bachelor’s degree preferred; candidates that have relative work experience will be considered.
• 6 months related professional experience in higher education preferred.
• A combination of education and relevant work experience may be substituted.
• Ability to effectively present information and respond to questions from managers, students, and the general public.
• Ability to handle a high-volume of inbound/outbound calls effectively.
• Strong skills in Microsoft Office Suite.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

What we’ll offer in return:

• A career where your work makes a difference in students’ lives.

• Opportunity to work from home

• Ongoing professional development and growth.

• Outstanding benefits and work perks.

• Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

• Collaborative and supportive work environment...and more!

Starting salary is $38,000 per year; however this role offers a tenure-based compensation plan which includes annual increases.