Field Equipment Service Lead - Quarry Ops

Southern Stone Co; Jackson (MO); On-site; USD 50,000 - 75,000; Full time

Job summary

The Southern Stone Company is seeking a Field Service Coordinator to oversee equipment field operations in Jackson, MO. This full-time role includes scheduling technicians, managing customer interactions, and ensuring efficient service delivery. Ideal candidates will have experience in field service coordination and excellent communication skills.

You will lead a team of technicians, track service performance, and ensure compliance with safety standards. If you have a strong background in heavy equipment and service workflows, apply today to join our team at Southern Stone Co.

Qualifications

• 3–5 years of experience in field service coordination or dispatching.
• Strong communication skills for customer interaction.
• Ability to prioritize multiple requests and manage conflicts.

Responsibilities

• Lead and manage a team of technicians.
• Serve as primary contact for customer service requests.
• Maintain accurate records of service calls and performance.

Skills

Field service coordination

Heavy equipment knowledge

Customer service

Scheduling

Microsoft Office Suite

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Southern Stone Company is seeking a Field Service Coordinator to oversee equipment field operations in Jackson, MO. This full-time role includes scheduling technicians, managing customer interactions, and ensuring efficient service delivery. Ideal candidates will have experience in field service coordination and excellent communication skills.

You will lead a team of technicians, track service performance, and ensure compliance with safety standards. If you have a strong background in heavy equipment and service workflows, apply today to join our team at Southern Stone Co.