Field Equipment Dispatch Specialist

United Rentals; Austin (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

United Rentals in Austin, TX is seeking a Dispatcher to organize daily dispatch of equipment for the branch, ensuring safety and timeliness. You will coordinate drivers, respond to customer delivery and pickup requests, and support the inside sales team as needed.

The role emphasizes strong communication, multitasking, and adherence to DOT/FMCSR rules. This is a hands-on position with opportunities to grow within a large equipment rental provider.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with acceptable driving record
• Technical knowledge of DOT/FMCSR rules and regulations
• Diligent attention to safety
• Strong ability to multitask in a fast-paced environment
• Superior customer service, teamwork and verbal/written communication skills

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch
• Assist in taking customer telephone orders for deliveries, pickups and service
• Arrange for all emergency field repairs
• Answer customer calls and review driver schedules in order to fulfill customer requests
• Assist Inside sales team as needed
• Other duties as assigned

Skills

Scheduling

Multitasking

Customer service

Communication

Safety awareness

Education

High School diploma

Job description

United Rentals in Austin, TX is seeking a Dispatcher to organize daily dispatch of equipment for the branch, ensuring safety and timeliness. You will coordinate drivers, respond to customer delivery and pickup requests, and support the inside sales team as needed.

The role emphasizes strong communication, multitasking, and adherence to DOT/FMCSR rules. This is a hands-on position with opportunities to grow within a large equipment rental provider.