Field Engineering Technician-Charlotte, NC

Mad Dash, Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Mad Dash, Inc. in Charlotte, NC is seeking a Field Engineering Technician to support customer installations, commissioning, and troubleshoot energy monitoring systems across electrical, gas, and water components.

The role requires up to 75% overnight travel and a home base in Charlotte, with remote work flexibility. The successful candidate will install data recorders, power meters, smart thermostats, and LAN-enabled devices, read electrical diagrams, and assist with wiring while adhering to NEC

Qualifications

• 2+ years field experience in electrical or mechanical systems.
• Willingness to travel up to 75% overnight.
• High school diploma required; associate degree or tech cert preferred.

Responsibilities

• Install and configure energy monitoring hardware and meters.
• Assist with commissioning and troubleshoot installations.
• Install low voltage wiring and HVAC controls.
• Travel to customer sites and maintain professional conduct.
• Maintain inventory, vehicle, and on-site reporting.

Skills

Electrical Systems

HVAC Installation

Low Voltage

Troubleshooting

LAN Networking

Education

Associate Degree

Trade Certificate

Apprenticeship

High School Diploma

Tools

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Job description

All Jobs > Field Engineering Technician-Charlotte, NC

Field Engineering Technician-Charlotte, NC Fully Remote • Charlotte, NC (Home Base – Requires up to 75% overnight travel)

Summary: The key role of the Mad Dash Field Engineering Technician is to provide field-based support of customer installations, commissioning and assist with troubleshoot/repair of energy monitoring systems that include: electrical, gas, and water. This position requires frequent overnight travel throughout the month combined with a local field schedule. Travel schedule will be as frequent as 75% of time overnight in one month.

Technical Duties and Responsibilities:

• Install, program, and configure interval data recorders, power monitoring meters, and other energy monitoring related hardware
• Install smart thermostats and have basic knowledge of HVAC units
• Install telecommunications hardware such as cellular modems, hotspots, and familiarity with Local Area Network (LAN) connectivity to insure communications of attached devices and their data uploads
• Install low voltage wiring for Modbus and BACnet protocols, temperature sensors, and other energy monitoring related systems
• Commissioning and re-commissioning of installed interval data recorders, power monitoring meters, and other hardware that was installed at customer locations
• Troubleshooting and repair of installed hardware; device failures, data issues, communications failures and other hardware related issues
• Ability to wire current transformers
• Ability to bend and install conduit following NEC standards
• Ability to understand the theory of and installation of basic electrical components such as relays, contactors, and circuit breakers following NEC standards
• Ability to read and comprehend electrical and control diagrams, blue prints, schematics, technical drawings, work orders, instructions and formulas
• Assist with diagnose installation errors and hardware defects.
• Operate and maintain Mad Dash vehicle.
• Track and report inventory items used.
• Arrive at all scheduled dispatches in a timely manner.
• Follow all established processes and procedures.
• Maintain professional demeanor with clients and customers including contractors, maintenance staff, property managers, and tenants.
• Proficient with technology: smart phones, iPad, tablets, laptops, cloud-based storage, and email.
• Must have knowledge of and follow the NEC (National Electrical Code) and OSHA safety standards
• Training for continuous improvement and development
• Track and record job progress and keep lead operations support team informed on site progress, including concerns or issues while on site
• Assembly of various prefabricated enclosures
• Track and report inventory items used
• Arrive at all scheduled dispatches in a timely manner

Requirements

Physical and Environmental Requirements:

• Ability to safely use and climb ladders, indoors and outdoors, as required for site
• Ability to work both indoors and outdoors (all weather conditions) on a daily basis
• Recognizes exposure to live circuits and/or operating machinery
• Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, crawl, and work at floor level for extended period of time
• Repetitive motion with both hands, wrists and fingers
• Comfortable working in/ on spaces such as roofs, attics or basements
• Ability to adapt to changing work schedules and environments
• Hours may include nights and/or weekends

Travel Requirements:

• Must possess and maintain a valid driver's license and meet Mad Dash’s auto safety standards.
• Ability to travel by air and car, travel can be up to 75% overnight traveling during the month, depending on project

Education/Skills:

• High School Diploma required plus a minimum of Associates Degree, Trade School Certificate / Diploma, or Skilled Trades Apprenticeship with minimum of 2 years field experience
• Experience with electrical and mechanical components and systems
• Experience with residential and commercial HVAC systems
• Experience in installation methods for low voltage cable
• Knowledge in interfacing with building and HVAC controls / systems preferred
• Knowledge in Modbus, BACnet, and other communications protocols preferred but not required