Field Engineering Specialist - West Palm Beach, FL

F. Hoffmann-La Roche AG; West Palm Beach (FL); On-site; USD 71,000 - 132,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

A Roche está à procura de um Field Engineering Specialist para West Palm Beach, FL. Você prestará suporte técnico, realizará manutenção e reparos em equipamentos Roche e atuará como contato com clientes. Favor viajar até 20% do tempo para atender clientes na região sudeste da Flórida.

Requisitos incluem diploma técnico/ensino superior relacionado e experiência em reparo de hardware/software, com disponibilidade para viagens e alta facilidade de comunicação com clientes.

Qualifications

• Diploma de ensino médio e formação técnica equivalente.
• 5 anos de experiência em reparo/serviço de hardware e software.
• Bacharelado em Engenharia Biomédica, Mecânica, Elétrica ou Química.
• Treinamento ou certificação conforme RD Services Leadership.
• Habilidade de viajar, incluindo viagens de várias noites.

Responsibilities

• Fornecer serviço técnico no local para linhas de produto Roche.
• Diagnosticar e reparar falhas mecânicas, hardware e software.
• Documentar atividades e apoiar melhorias de qualidade.
• Atuar como ponto de contato técnico com clientes.
• Realizar manutenção preventiva e suportar visitas de campo.

Skills

Experiência em reparo

Solução de problemas

Documentação

Foco no atendimento ao cliente

Education

Bacharel em Engenharia Biomédica

Bacharel em Engenharia Mecânica

Bacharel em Engenharia Elétrica

Bacharel em Química

Tools

Conhecimento em eletrônicos

Job description

## Field Engineering Specialist - West Palm Beach, FLCandidatar-se: West Palm Beach: Tempo integral: Publicado ontem: Data de término: 16 de outubro de 2026 (13 dias restantes para se candidatar): 202607-117325At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.### ### The PositionRoche Support Network offers an exciting opportunity for individuals who are passionate about problem solving. As a research-focused healthcare company, Roche is dedicated to discovering, developing, and providing innovative diagnostics and therapeutic products. With a commitment to employee development and a work environment that values respect and empowerment, Roche offers exciting career prospects for those seeking to make a significant impact on patient care.This role offers the opportunity to support our Donor Screening business, which plays a critical role in detecting antibodies and antigens to aid in diagnosing infections, ensuring blood safety, and monitoring immune responses.**The Opportunity:**Roche Support Network is dedicated to providing exceptional support to customers. As a Field Engineering Specialist you will:* Showcase your expertise in technical repair for Roche assigned product lines.* Offer valuable service to laboratory customers in your assigned territory.* Provide routine technical support, on-site service and repair of Roche products.* Serve as a customer contact for technical and service-related issues and perform preventative maintenance.* Diagnose and resolve mechanical, hardware, software, and system failures.* Document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction.*This field-based role requires up to 20% travel within East and Southeast Florida. This person will support West Palm Beach, FL (Ideal candidate to live in West Palm Beach, FL or 20 miles away)***Who You Are:*** High school diploma and 2 years of technical school or equivalent military training or equivalent work experience* 5 years of progressive experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking OR a Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field plus 1-2 years of progressive experience repairing or servicing complex mechanical/system hardware and software, or networking/wireless networking* Successfully training or certification as defined by RD Services Leadership and policy* Ability to travel, including some overnight travel, is required**Preferred Qualifications:*** 8+ years of progressive experience or a Bachelor's degree in a relevant field plus 4+ years of progressive experience are required.* Advanced knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry.* The ability to serve as an internal technical resource, provide support after hours and on weekends/holidays, and maintain strong customer relationships is essential.**Relocation benefits are not available for this job posting.**The expected salary range for this position based on the primary location of Florida is 71,100.00 - 132,000.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.