Field Engineer - Southeast

RPM SPG; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

RPM SPG seeks an engineering professional to handle field inquiries, QA-22 system management, data trend analysis, and onsite training for field personnel and customers. You will coordinate sample taking, lab testing, and ensure quality installations.

Candidates should hold a Bachelor of Science in Engineering, exhibit exceptional communication, adapt quickly to change, and be proficient with Salesforce.com and Microsoft 365.

Qualifications

• Bachelor of Science in Engineering is required.
• Strong verbal and written communication skills.
• Able to work in a fast-changing environment.
• Proficient with Salesforce.com and Microsoft 365.
• Proactive problem-solving mindset.

Responsibilities

• Handle technical inquiries from field personnel, sales, CMG, and IMG.
• Analyze QA-22 data and identify trends.
• Coordinate sample collection and lab testing.
• Provide onsite training on new products and techniques.
• Review quotes and orders to ensure accurate installations.
• Lead site evaluations and quality audits with field personnel.
• Conduct quarterly technical updates with regional staff.

Skills

Communication skills

Self-directed

Problem solving

Adaptability

Technical aptitude

Education

Bachelor of Science in Engineering

Tools

Salesforce.com

Microsoft 365

Job description

JOB DESCRIPTION Essential Functions:

Handles all technical inquiries from field personnel, Sales, CMG, and IMGInvestigate field issues to ensure cause is understood and repair method is sound. Manages QA-22 system for the region, determining issue and cause. Analyzes QA-22 data for trends and implements necessary changes or additional training as needed. Coordinates sample taking and lab testing.Provides onsite training on new products, new techniques, etc. for all field personnel as requiredResponsible for quote/order review to ensure proper products, coverage, labor, and details are accounted for to ensure a quality installationWorks specifically with new TM's and all field personnel to ensure they become technically competent with regard to site evaluation, quoting, detail handling, jobsite role and quality audits.Conducts quarterly technical updates with regional field personnel.

Minimum Requirements:

• Bachelor of Science in Engineering
• Ability to proactively identify opportunities and quickly implement solutions.
• Demonstrated excellent oral and written communication, presentation, organization and planning skills.
• Must be very flexible and able to work in a self-directed, rapidly changing environment.
• Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365.

Physical Requirements:

While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.

Compensation:

Base Salary Range: $60,000 - $75,000Uncapped Commission potential (First 2 years average): approx. $5,000 - $15,000Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses

Benefits:

• 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement