Field Engineer - Residential Energy

GuruLink; San Francisco (CA); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in residential energy solutions is seeking a Field Engineer - Residential Energy to provide training and technical support to new installers across the US. The successful candidate will have a Bachelor's degree in Engineering, at least 3 years of field experience, and a solid understanding of US electrical codes and power electronics. This role requires significant travel, primarily in the southwestern USA, to enable a network of installer customers.

Qualifications

• Bachelors in Engineering from a top-tier university or equivalent.
• At least 3 years of hands-on experience in field support for innovative products.
• Working knowledge of US electrical code and power electronics.
• Working knowledge of power electronics.
• Familiarity with EV charging protocols ISO 15118 and DER protocols IEEE 2030.5/OpenADR.
• IoT communication fundamentals.

Responsibilities

• Provide on-customer premise training of new installers during onboarding.
• Provide technical support during installer sales outreach.
• Provide troubleshooting services as required.
• Provide ad hoc technical support during demonstrations and in partner channels.

Skills

Bachelors in Engineering from top tier university or equivalent

3 years of hands‑on field experience

Working knowledge of US electrical code

Working knowledge of power electronics

Knowledge of EV charging communication protocols

Working knowledge of IoT communication protocols

DER protocols

Education

Bachelor's degree in Engineering

Job description

Location: San Francisco, California

Our Client is looking to hire a Field Engineer - Residential Energy to work alongside their deployment teams. They sell a hard solution that interfaces with solar chargers and EVs. Successful candidates will play a pivotal role in enabling installer channel sales by accelerating the scale up of their installer network by having technical training directly in the field, all over the US wherever installer customers may be located. (primarily in the southwest USA)

Main responsibilities

• Provide on-customer premise training of new installers during onboarding
• Provide technical support during installer sales outreach
• Provide troubleshooting services as required
• Provide ad hoc technical support during demonstrations and in other partner channels as required

Must Have Skills

• Bachelors in Engineering from top tier university or equivalent.
• At least 3 years of hands‑on field experience supporting selling and installing of new/innovative product in the residential and/or energy and troubleshooting
• Working knowledge of US electrical code
• Working knowledge of power electronics
• Some knowledge of EV charging communication protocols (ISO 15118) and DER integration protocols (IEEE 2030.5, OpenADR) are a strong plus
• Working knowledge of IoT communication protocols

Nice to Have Skills

• Entrepreneurial mindset, result oriented and strong EQ
• Great communication and presentation skills
• Ability and willingness to travel; 85%+ in the US - primarily in the southwest USA