Field Engineer I - Minneapolis, MN

Ortho Clinical Diagnostics; United States; Remote; USD 65,000 - 85,000; Full time

Job summary

A leading medical diagnostics company is seeking a Field Engineer I in Minneapolis, MN. This position involves installing and maintaining electromechanical equipment, providing technical support, and conducting customer training. Candidates must have an Associate's degree and at least 4 years of relevant experience. A valid driver's license is required.

Benefits

Company car

Gas card

Cell phone

Laptop

Comprehensive benefits package

Qualifications

• Minimum 4 years experience in installing, operating, maintaining, and repairing electromechanical equipment.
• Valid driver's license required.
• Ability to lift 75 lbs.

Responsibilities

• Install, operate, maintain, repair, and modify electromechanical equipment.
• Determine technical solutions for product specifications.
• Conduct technical training and product briefings with customers.

Skills

Team player

Strong written and verbal communication skills

Technical knowledge in electro-mechanical

Ability to manage assigned workload

Education

Associate's degree in Electronics or Electrical/Mechanical Engineering

Job description

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

The Role

As we continue to grow as QuidelOrtho, we are seeking a Field Engineer I in Minneapolis, MN. This is a field based position that offers a company car, gas card, cell phone and laptop, and all vehicle maintenance will be covered by QuidelOrtho. This field based position covers customers throughout Minneapolis, MN.

The Responsibilities

• Install, operate, maintain, repair, and modify electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues.
• Determine technical solutions in accordance with product and customer specifications and recommend actions to company or customer representatives for coordinative product solution.
• Conduct technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
• Assess customer needs and recommend solutions in accordance with product specifications and customer specifications.
• Conduct technical training and product briefings with customers, vendors and company representatives as needed. Serve as local on-site representative to the customer’s organization. Manage all territory responsibilities including preventive maintenance and upgrades (software & hardware).
• Provide service support in the hospital/clinic laboratory environment. Manage parts, online training, and administrative expense reporting. Perform other work-related duties as assigned.

The Individual

Required:

• Education: Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience required.
• Experience: Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field, required.
• Team player, self-motivated, and able to interact appropriately with peers, sales counterparts, and customers.
• Strong written and verbal communication skills; ability to organize and express ideas clearly.
• Technical knowledge in electro-mechanical, chemistry, computer and related disciplines; ability to apply knowledge to job functions.
• Ability to manage assigned workload within time constraints.
• Must have the ability to lift 75 lbs. A valid driver’s license is required. Extended hours may be required.
• Travel: Overnight travel 50-75% to Rochester, NY in the first few months of training; post-training travel up to 75% within the territory with occasional overnight travel (1-2 nights per week).
• This position is not currently eligible for visa sponsorship.

Preferred:

• Experience within Healthcare or Medical Device industry

The Key Working Relationships

Internal Partners: Sales: Area Sales Directors, Account Managers, Strategic Account Executives, Business Development Managers, Channel Sales Managers; Technical Specialists, Field Application Specialists, Area Technical Specialists, Technical Support Specialists; interacts with Finance, HR, IT, Customer Service, etc.

External Partners: Customers including but not limited to Laboratory Managers, Supervisors.

The Work Environment

Typical work hours with overtime required in an outside field engineer environment. Must have discipline, organization skills and self-motivation to work autonomously in a home office environment. Must maintain a valid driver’s license and own and maintain a vehicle suitable for travel to customer sites, airports, etc. Travel includes airplane, train, automobile, and overnight stays. On a typical workday, 80% of time spent meeting with people, 20% of the time on computer, doing paperwork, or on phone.

The Physical Demands

Specific vision abilities required: close, distance, peripheral, depth perception, and ability to adjust focus. Must be able to use hands to finger, handle, or feel; talk or hear. Frequently required to stand, walk, bend, twist, reach and sit. Occasionally required to kneel, squat, or balance. Must be physically able to travel up to 75%. Must maintain a valid driver’s license and own and maintain an automobile suitable for travel to customer sites, airports, etc. Travel includes airplane, train, automobile, and overnight stays. Must be able to lift up to 75 pounds.

Salary Transparency

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and market data. It is not typical to hire at the top of the range. The salary range for this position is $65,000 to $85,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, Employee Stock Purchase Plan, paid time off (including sick time) and paid holidays. All benefits are non-contractual and may be amended or terminated as determined by the company.

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including those with disabilities, have an opportunity to apply without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho provides reasonable accommodations to qualified individuals so that they can perform the duties. If you need assistance or an accommodation to apply due to a disability, please contact [e-mail]

About the company

Ortho Clinical Diagnostics is an in vitro diagnostics company that makes products and diagnostic equipment for blood testing.