Field Engineer

University Health; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health plans

Generous paid time off

Tuition reimbursement

Job summary

University Health in San Antonio, TX, seeks a Field Engineer to join our team. You will inspect, install, test, and repair hardware across devices such as phones, printers, thin clients, and PCs, using your electronics expertise.

You’ll manage preventive maintenance and parts while tracking issues through our problem management system. The role requires a high school diploma and electronics coursework, with preferred IT/electronics degrees.

Qualifications

• High school diploma or equivalent is required.
• Completion of specialized electronics/computer-related courses is required.
• Associate’s degree in Information Technology or Electronics is preferred.
• Minimum of one year’s experience in terminal, printer, and personal computer repair is preferred.
• At least one year’s experience with Windows 10, Apple products, and Microsoft Office is required.
• A+ Certification and two years of experience in terminal, printer, and personal computer repair are preferred.

Responsibilities

• Inspect, test, and burn-in new hardware.
• Install, relocate, and test hardware including phones, printers, thin clients, and PCs.
• Repair and test PCs, tablets, mobile devices, printers, and related equipment.
• Apply electronics knowledge to troubleshoot and repair equipment.
• Perform scheduled preventive maintenance on terminals, printers, mobile devices, and PCs.
• Submit requests for parts and supplies while adhering to budget constraints.
• Maintain inventory of spare parts and loaner devices.
• Use problem management systems to track issues and document corrective actions.

Skills

Electronics

Preventive maintenance

Hardware testing

IT hardware

Problem management

Education

High school diploma

Specialized electronics courses

Associate’s degree in IT or Electronics (preferred)

Tools

Windows 10

Apple devices

Microsoft Office

Epic EHR system

Job description

Exciting Opportunity: Field Engineer at University Health in San Antonio!

Are you ready to make an impact in healthcare and be part of a nationally recognized, top-tier health system? University Health in San Antonio, Texas, is seeking a dynamic Field Engineer to join our outstanding team. This position offers an exciting chance to work at one of the most innovative and award-winning hospitals in the region.

Why University Health?

• Top 10% in the Nation for clinical excellence, recognized by U.S. News & World Report.
• Magnet® Recognized Hospital– the highest national honor for nursing excellence.
• A Leader in Patient Care– providing exceptional healthcare to our community with compassionate service.
• Top-Tier Benefits– comprehensive health plans, generous paid time off, tuition reimbursement, and more!
• Cutting-Edge Technology– work with the Epic EHR system and collaborate with experts across clinical, IT, and financial departments.
• A Culture of Collaboration– join a team committed to high-quality service and patient care.

What You’ll Do:

• Hardware Inspection & Testing: Perform hardware receipt inspections and burn-in testing for new equipment.
• Hardware Installation & Relocation: Install, relocate, and conduct operation function testing on phones, printers, thin clients, personal computers, and other hardware.
• Repair & Troubleshooting: Repair and test a variety of equipment including personal computers, tablets, mobile phones, printers, and more.
• Electronics Knowledge: Use your expertise in electronics to troubleshoot and repair equipment to ensure proper operation.
• Preventive Maintenance: Conduct scheduled preventive maintenance, including cleaning and servicing equipment such as terminals, printers, mobile phones, personal computers, and related devices.
• Parts & Supplies Management: Submit timely requests for necessary parts and supplies while adhering to budgetary constraints.
• Spare Parts & Loaner Devices: Maintain an adequate inventory of spare parts and loaner devices to expedite repairs.
• Problem Management: Utilize problem management systems to track issues to resolution, logging all corrective actions taken.

Education/Experience:

• High school diploma or equivalent is required.
• Completion of specialized electronics/computer-related courses is required.
• Associate’s degree in Information Technology or Electronics is preferred.
• Minimum of one year’s experience in terminal, printer, and personal computer repair is preferred.
• At least one year’s experience with Windows 10, Apple products, and Microsoft Office is required.
• A+ Certification and two years of experience in terminal, printer, and personal computer repair are preferred.

Why Join Us?At University Health, you’ll be part of an organization that isdedicated to excellence,innovation, andcollaboration. We believe in empowering our employees to succeed and grow—whether that’s advancing your career or enhancing your professional skills. Working at University Health means making a real difference in the lives of our patients and community.

University Health – Excellence in Patient Care, Excellence in Your Career.