Clinical Information Systems Principal Trainer-Associate

UT Health San Antonio; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

UT Health San Antonio seeks a Clinical Information Systems Principal Trainer-Associate to champion Epic training for providers and staff across the enterprise.

The role focuses on delivering end-user education, developing training materials, testing environments, and providing daily application support. You will collaborate with clinical teams, rounds, and innovation sprints to promote best practices and system adoption.

Qualifications

• Knowledge of health information management in a medical/health system setting.
• Adult learning principles and competency-based education.
• Ability to design and test end-user tools and workflows.
• Ability to conduct training sessions in classrooms and one-on-one.
• Proficiency in MS Word and Excel.
• Attention to detail and multitasking ability.
• Strong written and verbal communication.

Responsibilities

• Lead end-user training for Epic and related technologies.
• Develop and maintain training materials and documentation.
• Provide daily support through triage or virtual chat.
• Test and maintain the training environment and materials.
• Deliver ongoing training and participate in clinic rounds and sprints.
• Identify opportunities for process improvement in clinical information systems.

Skills

Epic experience

Adult learning

Training delivery

Health informatics

MS Word

MS Excel

End-user support

Documentation

Education

Bachelor’s degree in Education, Healthcare Information Management or Systems

Tools

Epic Systems

Job description

Clinical Information Systems Principal Trainer-Associate

Job Description

Reporting to the Training Supervisor, the Clinical Information Systems Principal Trainer-Associate will champion and provide support for the ongoing development and advancement of providers and staff by conducting training of Epic Systems applications and related technologies to further the missions of the University of Texas Health Science Center at San Antonio.

Responsibilities

• Learns about end-user workflows and job responsibilities.
• Learns both system application and the organization's specific workflows.
• Implements the training program for EHR application.
• Assists in testing and maintaining the training environment and materials.
• Responds and troubleshoots end user issues that are reported.
• Identifies opportunities for process improvement in support of the clinical information systems.
• Maintains policy and procedure documentation.
• Responsible for keeping current with system changes and enhancements to ensure a thorough knowledge of the clinical information systems as they relate to both physicians and clinical staff.
• Delivers ongoing training.
• Participates in clinic rounds, innovation sprints, and one on one sessions with end users.
• Builds documentation tools for the end user in the electronic health record.
• Provides daily support of designated applications through triage and/or virtual chat.
• Performs other related duties as required.

Qualifications

• Knowledge of health information management in a medical/health system setting.
• Knowledge of the principles/theories of adult learning and competency-based education.
• Ability to assist users in developing best practices utilizing proven workflows.
• Ability to conduct training session in the classroom as well as one-on-one learning in a clinical setting.
• Ability to design, build, develop, test, and perform data validation on tools for end users.
• Proficiency in Microsoft Word and Excel.
• Attention to detail and ability to multitask are critical.
• Interpersonal skills and effective communication skills.
• Organizational skills.
• Ability to communicate effectively both written and verbal.

Education:

• Bachelor’s degree in Education, Healthcare Information Management or Systems, Health Administration, Arts or Sciences. Comparable experience may be considered in lieu of degree.

Experience:

• One (1) year of Epic or healthcare clinical or healthcare business experience OR an equivalent combination of comparable skills, education, training and/or experience is required.

Required Skills

• One (1) year of Epic experience or healthcare clinical or healthcare business experience OR an equivalent combination of comparable skills, education, training and/or experience is required.

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

About Us

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture .

Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.

Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.

Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.

Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.

EEO Statement

UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Job Info

• Job Identification 8073
• Job Category Information Technology
• Posting Date 09/29/2026, 09:51 PM
• Locations 0126 8431 Fredericksburg Rd, San Antonio, TX, 78229, US (On-site)
• Apply Before 10/27/2026, 05:00 AM
• Job Schedule Full time
• Organization M3166 - UTHP Adm Training & Innovation, M3100 - UTHP UT Health Physicians, M1000 - Dean Medical School, UT Health Science Center, UT Health Science Center