Field Engineer

Motorola Solutions; Maryland; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous PTO

Job summary

Motorola Solutions seeks a Field Engineer to design, implement, and support advanced communication systems. The role requires extensive travel (>75%) across customer sites in the United States, with a strong blend of RF communications and computer networking expertise.

You will troubleshoot, configure, and document complex networked RF infrastructure to meet customer specifications. The position emphasizes collaboration with Engineering, Project Management, and Sales teams and requires excellent

Qualifications

• Bachelor's Degree or 4+ years in LMR, RF, or related fields.
• Strong RF and networking knowledge.
• Experience with server and virtualization technologies.
• Ability to travel extensively (>75%).

Responsibilities

• Troubleshoot software-driven electronics and RF infrastructure.
• Design, implement, test, and document communication systems.
• Perform onsite and remote configuration of network, server, and RF components.
• Generate and maintain baseline reports and documentation.
• Provide weekly activity and performance reports.

Skills

RF systems

Networking

IP networks

Server administration

VMware ESXi

Hyper-V

Windows Server

Education

Bachelor's degree

Tools

VMware ESXi

Hyper-V

Windows Server

Job description

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions, a global leader with a rich history of innovation, specializes in professional mobile communications systems, boasting a worldwide base of installed infrastructure. The company's core focus is the deployment of mission-critical digital mobile communication systems for Government and Public Safety customers. The Field Engineer plays a crucial role in implementing complex communication system infrastructure and providing technical support for specialized sub-systems and product applications. Key responsibilities include troubleshooting software-driven electronics, managing IP networks, supporting server and network hardware, and ensuring the optimal performance of RF and broadband architectures, encompassing legacy analog, advanced digital P25, and data infrastructure.

Job Description

We are seeking a self-motivated and skilled Field Engineer to play a key role in the design, implementation, and support of advanced communication systems. This role requires extensive travel (>75%) and a strong blend of RF communications and computer/networking expertise. The successful candidate must possess excellent communication skills, a professional image, and the ability to operate effectively under pressure and with minimal direct supervision.

Key Responsibilities

Key responsibilities include troubleshooting software-driven electronics, managing IP networks, supporting server and network hardware, and ensuring the optimal performance of RF and broadband architectures.

System Implementation & Design

Collaborate with Engineering, Project Management, and Sales teams to design, implement, test, optimize, cutover, and document communication systems that meet or exceed customer specifications.

Onsite & Remote Configuration

Utilize design tools, planners, and formalized processes to perform remote and onsite configuration of network, server, RF, and database components. Generate 'as-configured' documentation and baseline reports.

Installation Oversight & Documentation

Oversee the onsite installation of network, server, and RF equipment using system design drawings and product documentation. Provide 'as-built' information for the final system documentation package.

Troubleshooting & Maintenance

Perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure using system logs and tools. Ensure system logs and event monitoring applications are clear of faults. Conduct preventative maintenance routines, focusing on trend analysis and documentation.

Acceptance Testing & Optimization

Execute product and system test plans for acceptance testing, correct any deficiencies, and provide accepted test results for documentation. Perform performance verification and optimization of digital and analog RF infrastructure based on FCC license data and design parameters, providing baseline measurement data.

Technical Problem Solving

Design and develop solutions for complex technical issues encountered during system implementation, upgrades, or support, leveraging project design drawings and customer system information.

Reporting

Provide weekly reports detailing activities and accomplishments.

RF & Networking

Strong combination of multi-site RF communication systems and computer/networking skills. Proficient in LAN/WAN IP networks, including the installation, configuration, and maintenance of network systems (cabling, routers, switches, firewalls).

Technical Experience (Installation, Administration, and Troubleshooting)

• Server Virtualization (VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+).
• Server Operating Systems (Windows Server 2008 R2, 2012 R2, 2019).
• Workstation Operating Systems (Windows 7 & 10).
• Switches, routers, firewalls (HP and Juniper preferred).
• Secure products/protocols (KMF, KVL, AES).
• RF systems (transmitters, receivers, filters, antenna networks).
• Project 25 products (trunked and conventional).
• Logging recording systems.
• Demonstrated Systems Experience with: Motorola base stations (G-Series).
• Motorola consoles (MCC7500, AXS).
• Astro25 Master Site, Astro 25 Multisite, and ASR equipment.
• Channel Banks and T1 Circuits.
• Standard telephony, dedicated data circuits, and packet-switching techniques.

Test Equipment Proficiency

• Communication system analyzers (S412E LMR Master, Viavi 3920B).
• RF Power Sensor.
• Ethernet test sets (Anritsu 9090A, VeeX MTX150, T-BERD 5800).
• T1 test sets, TIMS (Transmission Impairment Measurement Set).
• Motorola subscribers (APX, APX Next) and CPS programming software.

General Skills

Highly computer literate with proficiency in MS Office (Word, Excel, PowerPoint, Access) and Google G-Suite applications. Strong self-management and interpersonal skills for effective interaction with customers, partners, and internal teams (Sales, Engineering, Project Management, Customer Service). Ability to operate calmly and effectively to resolve customer issues in stressful situations.

Additional Requirements

• Excellent communication skills and professional presentation.
• Valid driver’s license with a clean driving record.
• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts.
• Legal authorization to work in the U.S. indefinitely is required.
• Employer work permit sponsorship is not available for this position.
• Willingness to travel extensively (>75%).
• Industry network certification (or pursuit thereof) is desirable (e.g., CompTIA Network+, Security+, Juniper JNCIA, Cisco CCNA, Nokia NRS1).

Travel Requirements

Over 75%.

Relocation Provided: None.

Position Type

Experienced Referral Payment Plan Yes.

Our U.S. Benefits include:

• Incentive Bonus Plans.
• Medical, Dental, Vision benefits.
• 401K with Company Match.
• 10 Paid Holidays.
• Generous Paid Time Off Packages.
• Employee Stock Purchase Plan.
• Paid Parental & Family Leave and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Basic Requirements

• Bachelors Degree OR 4+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.
• Legal authorization to work in the U.S. indefinitely is required.

Target Base Salary Range

$80,000 - 100,000 USD. Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Motorola Solutions Overview