Get more replies from employers
Send a job-specific resume in minutes.
PlanIT Group, LLC is seeking a Technical Support individual in Los Angeles, California. This full-time on-site role involves troubleshooting, testing, and repairing electronic hardware, requiring the ability to lift up to 35 pounds and perform hands-on tasks.
The ideal candidate should possess a 4-year college degree or equivalent experience, with 3-5 years of relevant experience in electronic troubleshooting and maintenance. Familiarity with test equipment and proficiency in Microsoft Office is preferred.
Conducts technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solutions in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinated product solutions. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefings with customers, vendors, and company representatives. Acts as a local on‑site representative to the customer's organization.
The technical support individual will be responsible for completing hands‑on work, including testing, troubleshooting, and repairing electronic hardware in a fast‑paced environment. This role requires the ability to lift up to 35 pounds and perform various tasks, such as working with bonding adhesives, weighing, measuring, and mixing chemicals, as well as soldering and desoldering circuit boards and harnesses. Additionally, the individual will utilize hand tools to complete tasks and operate commercial and program‑specific test equipment. To diagnose and repair both electronic and mechanical hardware, they will use written procedures, engineering drawings, and diagrams. The successful candidate will be capable of performing tests, diagnosing issues, and repairing electronic hardware with limited supervision. This is a full‑time, on‑site position located in Los Angeles, California, requiring the individual to work on‑site at all times.
Safety shoes are required for this position.