Field Employment Specialist - Doraville

Goodwill of North Georgia; Doraville (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

Goodwill of North Georgia seeks an Employment Specialist to help place program graduates in meaningful jobs and secure fee-for-service opportunities. You’ll develop contracts with employers, match participants to positions, and report market demands to improve sales and outcomes.

The role emphasizes field visits, relationship building, and quality documentation to support Career Services goals and compliance with policies and funding requirements.

Qualifications

• Master’s degree in rehabilitation counseling, vocational rehabilitation or related field.
• Bachelor’s degree in vocational rehabilitation or related field with 1 year experience.
• Associate’s degree in vocational rehabilitation or related field with 2 years experience.
• Three years experience in counseling, linking with community resources, special education or instruction.
• Strong networking with employers and industry leaders; time management and communication skills.
• Proficiency with Microsoft Office Suite; ability to travel and build relationships.

Responsibilities

• Negotiate and secure contracts/agreements with employers for which a fee is paid.
• Negotiate and secure highest quality employment matches with emphasis on fee-for-service opportunities.
• Identify and report leads and market analysis to drive sales.
• Maintain regular contact with business partners and funding agencies.
• Provide leadership and coordinate schedules to ensure customer satisfaction.
• Ensure quality individualized services aligned with the mission of Goodwill.
• Develop employer relationships through councils and forums.
• Maintain participant case files and documents according to policies.
• Prepare professional development plans and quarterly updates.

Skills

Time management

Analytical skills

Written communication

Verbal communication

Networking with employers

Microsoft Office

Education

Master’s degree in rehabilitation counseling or related field

Bachelor’s degree in vocational rehabilitation or related field

Associate’s degree in vocational rehabilitation or related field

Three years experience in counseling

Tools

Microsoft Office Suite

Job description

Are you an expert at matching people to a specific position? As you begin helping associated in our career centers find or improve employment, you will be providing critical help in their times of need. Come be a part of something worthwhile. When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits.

What we’re looking for:

Requirements:

• A Master’s degree in rehabilitation counseling, vocational rehabilitation or a counseling related field that may include, but is not limited to degrees I rehabilitation, education, social work or psychology or closely related field.
• OR – A Bachelor’s degree in vocational rehabilitation or a counseling related field that may include, but is not limited to degrees I rehabilitation, education, social work or psychology or closely related field AND (1) year experience in a related field.
• OR – An Associate’s degree in vocational rehabilitation or a counseling related field that may include, but is not limited to degrees I rehabilitation, education, social work or psychology or closely related field AND (2) years experience in a related field.
• OR – (3) Three years experience in counseling, linking with community resources, special education or instruction.
• Good time management, analytical, writing and communication skills. Specialized knowledge that will assist in the ability to obtain contracts and negotiate fee-for-service opportunities include strong working knowledge of medical, psychological, social, and vocational aspects of disability and/or disadvantaging conditions; of community resources; of occupational information and job readiness.
• Proven ability to develop strategic relationships, extensive experience networking with employers and industry leaders.
• Proficiency with the tools associated with the scope of the position including Microsoft Office Suite.
• Ability to provide positive leadership in a flexible geographic environment where self-direction, prioritizing and organizational skills will be crucial to success.
• Ability to be flexible in hours and work locations (across greater service area) to accommodate the needs of the Business contracts, Program and Goodwill.
• Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals.
• Position travels extensively to business customers in the field; must have access to reliable transportation and a clean motor vehicle report (MVR).

What you’ll be doing:

As an Employment Specialist you will be self-directed and sales-oriented. Secures contracts/agreements from employers for which a fee is paid. Negotiates with employers to develop community employment opportunities for job training and permanent employment for program participants. Primary duty is to obtain orders from employers for employment of program graduates, which results in payment for individualized job placement services by third-party funder. You’ll be responsible for the following:

• Negotiate and secure contracts/agreements with employers for which a fee is paid.
• Negotiate and secure highest quality employment matches with an emphasis on fee-for-service opportunities appropriate to participant strengths and skills.
• Identify and report leads, market analysis, and other services in response to market and program demand in order to drive sales.
• Maintain regular contact with business partners who are contracting for services with Goodwill of North Georgia as well as with funding agencies.
• Provide leadership, coaching, and assign job tasks to Job Coaches on daily activities and to coordinate schedules to ensure customers are satisfied with service delivery and to maintain account relationships.
• Ensure that highest quality individualized services are delivered with a focus on the mission of Goodwill of North Georgia.
• Primary marketing function is to develop and maintain quality relationships with customers in a sales relationship with the majority of time spent on frequent field visits and face-to-face interaction, as well as telephone and email follow-up.
• Conduct research and analysis and prepare reports as requested on employment/labor market trends and placement outcomes in order to improve sales effectiveness.
• Build and maintain employer relationships through Business Advisory Councils (BACs) and other employer forums.
• Ensure and maintain accurate documentation of operations. Open, review, and maintain participant case files and documents according to Career Services policies and procedures.
• Develop and implement individual plans for each service delivered.
• Prepare professional development plan (PDP) and engage in quarterly updates in achieving goals.
• Comply with Agency, Career Services, CARF, federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.
• Attend majority of quarterly targeted training forums (TTF)
• Completion of all Career Services core training

Work Environment Conditions:

• The ability to push, pull and lift 20 lbs. with or without accommodations.
• Must be able to safely operate a vehicle and hold a valid Georgia Drivers License.
• Must be able to meet all physical requirements to perform all duties relating to Career Services, which may include driving, material handling, transport and carrying of documents, handbooks and various supplies.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.