Field Draft Service Tech: Customer-Focused & Hands-On

OSTTRA Group; The Colony (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Ben E. Keith in Texas seeks a Draft Service Technician to visit On-Premise locations, maintain and clean draught lines, and troubleshoot system issues. You will build relationships with customers and communicate opportunities to the sales team, while managing multiple stops and priorities each day.

This hands-on role combines customer service, problem-solving, independence, and teamwork to ensure high-quality service and experiences for customers.

Qualifications

• High school diploma or GED.
• At least 21 years old.
• Valid Texas driver's license with a clean driving record.
• Ability to read and write English and perform basic math.
• Ability to meet the physical requirements of the position, including moving products weighing up to 165 lbs., as well as stooping, kneeling, and crouching.
• Ability to safely perform all essential job functions and maintain regular, punctual attendance.

Responsibilities

• Visit customer locations and build strong business relationships.
• Clean and maintain draught beer lines.
• Troubleshoot pouring and draught system issues.
• Make sure quality and line-cleaning standards are met.
• Identify customer needs and communicate opportunities to the sales team.
• Manage multiple stops and priorities throughout your day.
• Safely operate company equipment and maintain your assigned vehicle.
• Represent Ben E. Keith with a friendly, professional attitude.

Skills

Customer service

Problem solving

Independence

Teamwork

Time management

Education

High school diploma or GED

Job description

Ben E. Keith in Texas seeks a Draft Service Technician to visit On-Premise locations, maintain and clean draught lines, and troubleshoot system issues. You will build relationships with customers and communicate opportunities to the sales team, while managing multiple stops and priorities each day.

This hands-on role combines customer service, problem-solving, independence, and teamwork to ensure high-quality service and experiences for customers.