Field Diesel Service Technician

Genequip; Bismarck (ND); On-site; USD 52,000 - 78,000; Full time

Job summary

Genequip is seeking a Field Diesel Service Technician to repair machinery and components to OEM specifications, ensuring high-quality, efficient service. The role involves servicing units, working overtime as needed, and potential travel with overnight stays, including weekends.

The candidate should have a Diesel/Automotive Technology degree or equivalent experience, possess tools, and hold a Class A CDL. Strong customer service and the ability to work independently are essential.

Qualifications

• Requires a Diesel Technology/Automotive Technology degree or equivalent experience.
• Must own or have ability to acquire required tools.
• Valid Class A CDL and insurable driving record.
• Strong customer service and communication skills.
• Ability to work efficiently with minimal supervision.
• Willingness to travel with overnight stays and weekends as needed.

Responsibilities

• Performs repairs and maintenance with minimal supervision.
• Repairs and reconditions equipment components and systems.
• Tests machine systems and diagnoses issues.
• Maintains safe, clean working environment and tools.
• Completes paperwork for jobs and coordinates with service teams.
• Travels to customer sites and conducts service schools as requested.

Skills

Diesel/Automotive tech knowledge

CDL license (Class A)

Customer service skills

Organizational skills

Problem solving

Ability to work with minimal Superv

Education

Diesel Technology or Automotive Technology degree

Tools

Shop tools

Job description

This individual, working closely with the Shop Foreman, is responsible for the effective repair of machinery and components at high levels of quality. This individual will also be responsible for servicing units to fulfill OEM (Original Equipment Manufacturer) specifications. This individual must be able to perform quality work as efficiently and profitably as possible and work overtime as needed. There is also a possibility of traveling with overnight stays and working weekends on occasion.

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Field Diesel Service Technician:

• Builds knowledge of dealer supported product lines, service standards, and procedures
• Can perform repairs and maintenance jobs with minimal supervision
• Basic testing knowledge of all machine systems
• Can repair and recondition all equipment components and systems
• Develops and employs diagnostic related reasoning skills
• Responsible for operating heavy construction equipment in a safe manner
• Assists in the collection of data necessary for efficient inventory control
• Attends local, regional, national service schools as requested
• Maintains a clean and safe working environment
• Maintains and cares for shop tools, equipment, and vehicles
• Completes all paperwork required for jobs
• Maintains close, positive working relationships with service, parts and administrative personnel
• May perform other duties as directed by the Service Manager

JOB REQUIREMENTS:

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion and Be Innovative
• Has minimum 2-year Diesel Technology/Automotive Technology degree or equivalent experience
• Must own or have the ability to acquire required tools
• Requires a valid driver’s license and the ability to maintain an insurable driving record
• Currently has Class A CDL License or is willing to obtain
• Works in an efficient and effective manner
• Contribution to departmental and product line goals
• Must have excellent customer service skills, both internal and external customers
• Organizational skills with ability to effectively manage multiple projects
• Must be personable, highly motivated, a problem solver, reliable, ethical, and able to adapt to all forces around them – customers, suppliers, coworkers, and manufacturers
• Should have solid equipment and mechanical knowledge and strong diagnostic skills
• Able to work with minimal supervision and have a positive mental attitude

NATURE AND SCOPE OF JOB:

• Occasionally lifting, carrying, pushing, or pulling 100+ pounds and/or frequently lifting, carrying, pushing, or pulling 50+ pounds and/or continuous lifting, carrying, pushing or pulling 20+ pounds.
• Occasional to frequent walking or standing.
• Frequent and continual movement as follows, often several of movements simultaneously (i.e., handle while crouching, carry while kneeling):
  • Kneel (bend legs at knee, come to rest on knees)
  • Crouch/Squat (bend body down and forward, bending legs and spine)
  • Crawl (move on hands, knees, and feet)
  • Climb (ascend/descend ladders, stairs, ramp, or step up on or down from equipment/trailer)
  • Stoop (Bend downward and forward at waist)
  • Lift (raise or lower object > 25 pounds from one level to another)
  • Carry (transport an object)
  • Push (press with steady force, thrust objects forward, downward, outward)
  • Pull (drag or tug objects)
  • Turn/twist (move a body part in circular motion)
  • Bend (bend downward and forward by bending the spine at waist)
  • Reach (extend hands and arms in any direction)
  • Handle (seize, hold turn with hands)
• Repetitive motion of wrists, hands, and fingers.
• Hearing and speaking to exchange information.
• Dexterity of hands and fingers to operate equipment.
• Consistently exposed to weather conditions, fumes, and loud noise.

The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.

Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.