Field Diagnostic Technician

Hunter Engineering Company; Maryland Heights (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Profit-Sharing Plan with Safe Harbor

Generous Paid Time Off & Holidays

Tuition Reimbursement Program

Free Onsite Fitness & RecreationCenter

Job summary

Hunter Engineering Company in Missouri is seeking a Field Diagnostic Technician to support field personnel with phone triage, diagnose and repair mechanical and electronic systems on-site at our Hunter Service Center location.

The ideal candidate has a 2-year technical degree or equivalent, 1–2 years of relevant experience, and strong computer skills for diagnostics. Occasional travel to Bridgeton HQ may be required; you will work closely with our field team to keep systems running smoothly.

Qualifications

• 2-year technical degree from an accredited institution or equivalent experience.
• 1–2 years of applicable experience in a related field.
• Strong computer skills for diagnostics of alignment and inspection systems.

Responsibilities

• Diagnose service issues for field personnel and guide repairs via phone/step-by-step walkthrough.
• Build positive relationships with field personnel.
• Report issues found on repaired systems for quality and documentation.
• Collect and categorize data to inform product and service improvements.
• Evaluate, troubleshoot and repair Hunter electronic/electromechanical components and systems.
• Additional duties as assigned.

Skills

Mechanical aptitude

Computer diagnostics

Education

2-year technical degree or equivalent

Job description

Career Opportunities with Hunter Engineering Company

Current job opportunities are posted here as they become available.

Looking to build your career with a company that values innovation, stability, and people? Join our dedicated team as a Field Diagnostic Technician at our Hunter Service Center, MO location!

Since 1946, Hunter Engineering has been aligning cutting-edge technology with a strong commitment to quality. As a family-owned, American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers.

We’re proud to be recognized as a Best Places to Work finalist by the St. Louis Business Journal for four consecutive years (2022–2025)– a testament to our commitment to our people. Here, employees are supported, challenged, and take pride in their work. We offer exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth.

If you’re ready to join a team that’s shaping the future of automotive service, read on.

The Field Diagnostic Technician I will primarily supply technical phone support for our field personnel, along with diagnosis, testing, and repair of mechanical parts/systems.

What You'll Do

• Support field personnel via incoming calls/service tickets to accurately and effectively diagnose service issues and perform walk-through of necessary repairs ensuring resolution
• Build positive relationships with field personnel
• Report issues found on repaired systems for quality and technical documentation
• Collect and categorize data during and after contact in order to make appropriate product and service improvement recommendations
• Evaluate, troubleshoot and work in the repair process of all Hunter electronic/electromechanical components and systems
• Additional duties as assigned.

What You'll Bring

• 2-year technical degree from accredited institution required, or relative industry accreditations with high school diploma or equivalent.
• 1-2 years of applicable experience required, prior experience with Hunter Equipment preferred
• Strong computer skills required for diagnosis of alignment and inspection systems. Computer diagnostics and networking skills a plus
• Outstanding mechanical aptitude preferred
• Knowledge of hydraulics and pneumatics is a plus
• No extensive travel required; this is an on-site position working in partnership with our field team (may request work at Headquarters in Bridgeton, MO a couple times per year)

What We Offer

• Profit-Sharing Plan with Safe Harbor Contribution
• Generous Paid Time Off & Holidays
• Tuition Reimbursement Program
• Free Onsite Fitness & Recreation Center

Join us in our mission to Align People and Innovation to Drive Excellence!