Field Delivery Location Manager - Jacksonville FL

Best Buy; Jacksonville (FL); On-site; USD 69,000 - 123,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Leaves of absence

Incentive pay plans

Job summary

Best Buy is seeking a Field Delivery Location Manager for Jacksonville, FL. You will oversee the final mile delivery and installation teams, manage daily warehouse operations, and lead both employees and third-party partners to ensure top-tier customer service and employee experience.

Responsibilities include setting team expectations, coaching, labor planning, scheduling, PTO approvals, and addressing escalations to maintain exceptional customer satisfaction.

Qualifications

• 2+ years of supervisory or managerial experience.
• 2+ years in sales, installation, logistics, operations, warehouse or customer service.
• Valid driver's license and ability to travel overnight as needed.
• Must be at least 21 years old with a clean driving record.
• Willing to acquire state/local licenses within 90 days of hire.

Responsibilities

• Oversee final mile delivery and installation teams.
• Manage day-to-day warehouse operations, including receiving, storage and dispatching.
• Lead Best Buy employees and third-party partners to enable a best-in-class customer and employee experience.
• Set clear expectations for your team aligned with company priorities and provide regular coaching.
• Conduct labor planning and capacity management, including attendance, scheduling and PTO approvals.
• Respond promptly to customer service escalations and provide resolutions to preserve the customer experience.

Skills

Leadership

Team supervision

Education

Associate degree or higher in business/logistics

Tools

Warehouse management systems

Job description

https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25632&siteid=5649&jobid=3771836&etd=MUVP6CXQ22IN46LQRNGT6EEORQF7W2ZPS3OL6BJOYTNIZL77F4QVWV33IEW2RPKBPTIV4GEBIU5VCPK6QXMCA2DYMNOQ5TNVQZWJJHLFPFKQEKEXNNLSQ5FLW6EANOKU7FJLXUEYIGMUZVSHCC7LZNBML4%3d%3d%3d%3d%3d%3d&piq_uuid=173d3ee1-594d-4a36-b9ab-077823ef2b73&clickuid=76188380033&codes=Pandologic_Organic

Field Delivery Location Manager - Jacksonville FL

Full time

Regular

Job Description

As a Warehouse Manager, you’ll oversee the final mile delivery and installation teams at warehouses in your designated region. In addition to final mile execution, you’ll oversee day-to-day warehouse operations, including receiving, storage and dispatching. You’ll also lead Best Buy employees and third-party partners to enable a best-in-class customer and employee experience.
What you’ll do

Ensure operational consistency, strategic alignment, and performance accountability

Build and maintain an exceptional team culture centered around engagement and belonging

Analyze reporting to understand business trends and develop action plans to achieve desired results

Set clear expectations for your team aligned with company priorities and provide regular 1 on 1 coaching

Conduct labor planning and capacity management, including attendance, scheduling and PTO approvals

Ensure timely response to customer service escalations and provide resolutions to preserve the customer experience

2 years of experience as a supervisor or manager

2 years of sales, installation, logistics, operations, warehouse, inventory or customer service experience

Ability to occasionally travel overnight as needed

Current, valid driver's license

Must be at least 21 years old

Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)

Acquire and maintain any state or local licensing, as required, within 90 days of hire

Preferred qualifications

Experience in delivery, transportation, distribution or logistics

Experience with warehouse management systems

Experience managing a remote workforce

Associate degree or higher in business, logistics or related fields

What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:

Competitive pay

Great employee discount

Financial savings and retirement resources

Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

1053723BR

Brand

Geek Squad

Job Category

Services Group

Job Level

Manager

69,150.00

122,900.00

Store Number or Department

002364 DPAD-JACKSONVILLE

Address Line 1

City

State

Florida

Search Categories

Geek Squad

32219-3293

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.