Field Copier & Printer Technician | Growth & Benefits

Flex Technology Group; Decatur (IL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with Company Match

Paid Time Off and Holidays

Career growth opportunities

Supportive team culture

Job summary

Flex Technology Group is seeking a Copier/Printer Service Technician to maintain and repair office equipment across Springfield, IL and Decatur, IL. You will handle service calls, diagnose issues, and perform installations to keep devices up and running.

Qualifications include a high school diploma, 21+ years of age, a valid driver’s license, and prior copier/printer repair experience. The role emphasizes strong customer service, independence, and routine travel with company-provided benefits.

Qualifications

• High School Diploma or equivalent required.
• Ability to lift and transport equipment up to 50 lbs.
• Valid driver's license with clean record.
• Experience repairing copiers/printers and basic networking.
• Strong problem-solving and organizational skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Service and repair copiers and printers with minimal supervision
• Diagnose and resolve hardware, software, and basic network-related issues
• Install and configure equipment, including scanning in peer-to-peer environments
• Perform preventative maintenance to maximize device uptime
• Manage parts inventory and supplies according to company standards
• Maintain an organized service vehicle, tools, and schedule
• Build and maintain strong customer relationships
• Support sales teams by identifying potential upgrade or replacement opportunities
• Ensure a professional appearance and excellent customer experience at all times

Skills

Mechanical aptitude

Electrical aptitude

Time management

Problem-solving

Customer service

Independent worker

Education

High School Diploma or equivalent

Tools

Printer repair tools

Networking basics

Job description

Flex Technology Group is seeking a Copier/Printer Service Technician to maintain and repair office equipment across Springfield, IL and Decatur, IL. You will handle service calls, diagnose issues, and perform installations to keep devices up and running.

Qualifications include a high school diploma, 21+ years of age, a valid driver’s license, and prior copier/printer repair experience. The role emphasizes strong customer service, independence, and routine travel with company-provided benefits.