Field Coordinator Services

Entergy Corporation; New Orleans (LA); On-site; USD 60,000 - 85,000; Full time

Job summary

Entergy is seeking an Operations Coordinator for the Vegetation Management group in New Orleans to schedule, monitor, and manage contracted crews, budgets, and safety compliance. You will collaborate with Engineering and Line Department for planning, develop yearly maintenance plans, oversee contractor invoices, and ensure responsiveness to customer vegetation issues while upholding Entergy safety rules.

This role requires after-hours availability and travel up to 25%.

Qualifications

• Bachelor's degree in Forestry or related field or 5+ years utility vegetation management experience.
• Proven safe work and driving record.
• Ability to work after hours and participate in storm restoration if needed.
• Experience in contract management including oversight of multiple teams and bidding procedures.
• Good PC skills with Microsoft tools and corporate applications.
• Strong organizational and multi-project management skills.

Responsibilities

• Schedule, assign, and monitor work of contract vegetation crews to Entergy maintenance and safety specs.
• Plan with Engineering and Line Department for new construction.
• Develop and implement yearly maintenance plans for assigned areas.
• Perform field and accounting audits of contractor invoices; ensure billing accuracy.
• Manage annual trimming budget for assigned areas.
• Oversee contract projects, bidding procedures, and analysis with minimal supervision.
• Monitor reliability and implement improvement plans in assigned areas.
• Coordinate crews during emergency restoration and outages.
• Maintain strong customer service with internal and external customers.
• Communicate project plans and status to internal customers; participate in external communications.
• Promote safety leadership and adhere to Entergy safety rules.

Job description

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Location: New Orleans, Louisiana, United States

Company: Entergy

Work Place Flexibility: Onsite

Legal Entity: Entergy New Orleans, LLC

Job Responsibilities

• Safely perform functions of the Operations Coordinator in the Vegetation Management group as follows:
• Schedule, assign, and monitor work of contract vegetation crews to Entergy vegetation maintenance, commitment, and safety specifications,
• Work with Engineering and Line Department in planning new construction,
• Develop, maintain, and implement yearly maintenance plan for assigned areas,
• Perform field and accounting audits of contractor invoices. Be accountable for accuracy of contractor billing,
• Manage annual trimming budget for assigned areas,
• Contract Management including oversight of multiple contract projects, bidding procedures and analysis simultaneously with minimal direct supervision,
• Monitor reliability and implement improvement plans in assigned areas,
• Coordinate contract crews during emergency restoration,
• Positive customer service attitude in dealing with internal and external customers,
• Respond to all customer vegetation issues in accordance to the Customer Issue Resolution (CIR) process,
• Use of excellent communication and customer relations skills to maximize positive customer experience.
• Effectively communicate plan and status of all projects to internal customers,
• Participate in external customer communication and educational programs,
• Develop and promote strong safety leadership with co-workers and assigned contract workforce,
• Electric utility experience of safety processes, regulations & procedures (incl. Job Safety Analysis/Tailboards),
• Participate in core process improvement teams as required,
• Performance of all job duties within Entergy safety rules and guidelines,
• Use of Microsoft applications and Entergy applications to perform, track and document work,

Job Qualifications:

• Bachelor's degree (Forestry or related field and 2+ years utility vegetation management experience desired)OR 5+ years utility vegetation management / utility line management experience Desired.
• Proven safe work and driving record
• Must be able to work after hours and perform On Call duties and/or assist in storm restoration in other jurisdictions if needed.
• Physically able to work long and unusual hours and perform all job duties within Entergy safety rules and guidelines.
• Experience in Contract Management including oversight of multiple contracting teams, bidding procedures and analysis, and conflict management.
• Good PC Skills in Microsoft toolkit and corporate business applications.
• Good organizational skills/ability to manage multiple projects within deadlines.
• Working knowledge of electrical distribution systems, work procedures &/or maintenance operations.
• Ability to manage multiple projects simultaneously with minimal direct supervision.
• Excellent communication & customer relations skills.
• Have or ability to obtain line clearance order certification.
• Distribution system map reading abilities.

Desired Qualification: To Be Obtained within 2 Years of Hire

• Certified Arborist (International Society of Arboriculture)
• Utility Arborist License (LDAF)
• Pesticide Applicator Certification (LDAF)

This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing.

Primary Location: Louisiana-New OrleansLouisiana : New Orleans || Louisiana : Metairie
Job Function: Corporate
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 125252
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf.If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please [e-mail] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.