Field Community Outreach Advocate — Homeless Services

City of Austin; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Austin is seeking a Community Worker to build relationships and communicate with diverse community members and unhoused individuals. This field-based role focuses on outreach, connecting residents with essential services, shelter, and resources.

You will work with the Street and Community Outreach Team, engaging with residents in public spaces and encampments, and supporting access to basic needs and services through the Homeless Response System.

Qualifications

• Graduation from an accredited high school or equivalent.
• Minimum one year of outreach/social service experience.
• Preferred bilingual English/Spanish.

Responsibilities

• Coordinate activities of neighborhood centers i.e. public programs, assistance programs, crisis intervention, etc.
• Distribute USDA commodities.
• Write informational reports.
• Coordinate fundraising efforts.
• Record data on appropriate form/log, etc.
• Schedule use of meeting rooms, equipment, etc.
• Refer citizens to appropriate agency or program.
• Interview applicants and/or families to assess their need for assistance and/or resources.
• Speak as city representative before public groups.
• Conduct meetings.
• Develop and conduct public information and education programs.
• Review work for accuracy and completeness.
• Assign job duties and monitor task completion.
• Interview job applicants.

Skills

Record keeping

Safety practices

Relationship building

Community outreach

Needs assessment

Scheduling

Mathematical calculations

Applications & appeals

Education

High school diploma or equivalent

Experience in outreach/social services

Job description

The City of Austin is seeking a Community Worker to build relationships and communicate with diverse community members and unhoused individuals. This field-based role focuses on outreach, connecting residents with essential services, shelter, and resources.

You will work with the Street and Community Outreach Team, engaging with residents in public spaces and encampments, and supporting access to basic needs and services through the Homeless Response System.