Field Clinical Specialist - West

OrganOx Limited; Phoenix (AZ); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Disability coverage

401(k) with company match

Paid time off

Job summary

OrganOx Limited is seeking a Clinical Specialist to train and support users of the metra organ preservation system. The role ensures safe, effective use and supports clinical research studies on organ preservation.

The position requires global travel, primarily within North America, with after-hours work and some long days, to partner with transplant teams and drive data collection on perfused livers. Applicants should have a BS degree with 3+ years ICU/ECMO/Transplant experience, excellent

Qualifications

• BS degree with 3+ years’ experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED.
• Must be flexible and willing to support sites across North America.
• Detail oriented with strong organizational skills.
• Strong problem-solving and outstanding interpersonal and communication skills.
• Able to work under pressure and at a fast pace with multiple priorities.
• proficiency in MS Word, Excel and PowerPoint.

Responsibilities

• Train and support organ retrieval and transplant teams in the use of the OrganOx metra system according to OrganOx policies and procedures.
• Generally on-call 24/7 for about 15 days a month for remote and onsite support.
• Organize Site Initiation and Refresher Visits, training sessions (in person and remote) and centralized training events.
• Communicate effectively with transplant teams, internal management and coworkers.
• Create and write case study reviews with guidance for senior colleagues.
• When not on call, support managers, directors and other staff remotely or onsite.
• May participate in R&D activities in lab settings under management direction.
• Work with liver transplant teams to collect data and build a database of product performance.
• Ensure vendor credentialing requirements are current and pass background checks.
• Attend local, regional, national, and international meetings and conferences on behalf of OrganOx.
• Develop and maintain positive working relationships with end users at all levels.
• Perform administrative tasks related to expenses and communications.
• Follow quality procedures to ensure compliance and high-quality work.
• Other duties as assigned by Director of Clinical Support.

Skills

Interpersonal skills

Communication

Problem solving

Detail oriented

Microsoft Office

Education

BS degree or equivalent medical experience

Tools

MS Word

Excel

PowerPoint

Job description

ABOUT ORGANOX:

OrganOx is a commercial stage organ technology company dedicated to developing technologies to improve outcomes for patients with acute or chronic organ failure. The company was established as a spin out of the University of Oxford in 2008 and is now part of the Terumo Group. OrganOx is a pioneer in normothermic machine perfusion (NMP). It's flagship platform, the metra®, is available for use in the U.S., Europe, Canada, and Australia. It has been utilized in over 7,000 liver transplants to date to keep donor livers in a metabolically active state outside the body enabling longer preservation times and functional assessment of the organ prior to transplant, leading to an increased number of organs available for transplant. Founded in 1921, Terumo Corporation (TSE:4543) strives to fulfill its mission of “Contributing to Society through Healthcare” by providing a comprehensive range of solutions in the fields of therapeutic procedures, hospital operations, and life sciences in more than 160 countries and regions.

Position Summary

TheClinical Specialistwill beprimarilyresponsible fortrainingand supportingusers ofourproducts.This includes teaching and training usersin the correct manner to ensureourproducts are used safely and effectively- bothforthepreservation of organs prior to transplant, and for various clinical and non-clinical research studies.The role ofClinical Specialistwillinvolveglobaltravel,primarilywithin North America,visiting leadingsites of transplantation surgery.This meansthe Clinical Specialistwillberequiredtoworkafter business hours,including nights,weekendsand somevery longdays,which is the normdue to theunpredictablenature oforgan donation andtransplantation.

Responsibilities

Responsibilities may include the following and other duties may be assigned:

• Train and supportorgan retrieval and transplant teams in the use of theOrganOxmetraaccording toOrganOx’spolicies and procedures.

• Generally, on-call24/7 for about15 daysa month (including holidays and weekends) for remote and onsite support.

• OrganizeSite Initiation& RefresherVisits,training sessions (in person and remote) andcentralized training events.

• Effective andtimelycommunicationwithtransplant teams, internalmanagementand coworkers.

• Create and write case studyreviewwith guidance for senior colleagues.

• When not on call,the clinical specialistwill support managers,directorsand other internal staff in various assignments, either remotely or onsite.

• Mayparticipatein R&D activities in lab settings under the direction ofmanagement.

• Work with the liver transplant teams to collect data on livers perfused and preserved on themetra to build up a database of product performance and use.

• Ensure vendor credentialing requirements are currentand able to pass routine background checks and drug screens.

• Attend local, regional, national, and international meetings and conferences, in person or virtually,on behalf ofOrganOxas a supporter, participant, or presenter as needed.

• Developandmaintainpositive working relationships in connection with end users of all levels.

• Performadministrative tasks related to expenses, email, and other communication activities.

• Ensure personal understanding of all quality policy/system items that are personally applicable.

• Follow all work/quality procedures to ensure quality system compliance and high-quality work.

• Other duties as assignedby Director of Clinical Support.

Essential Requirements:

• BS degree in combination with equivalent medical experience, with 3+ years’ experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED

• Regardless of professional background, mustpossessthe following qualifications:

• Must be highly flexible and willing to support sites as needed within and across North America

• Must be detail oriented with strong organizational skills

• Strong problem-solving skills

• Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts

• Excellent customer facing skills.

• Ability to work calmly and professionally under pressure

• Must be able to enthusiastically work at fast pace in dynamic environment and manage multiple priorities

• Microsoft Word,Exceland PowerPointproficiency

Preferred Requirements:

• A licensed RN, RT,RDand/or ahealthscience-related degree

• Industry experience inpharmaceutical ormedical device

Other Qualifications:

• Travel:Must be able to travelup to 50% of the time for training, investigator meetings, monitoring responsibilities, corporate meetings, and educational seminars.

• Physical Demands: While performing the duties of this job, the employeeis regularly required totalk,hear, and speak.The position may require sitting for significant periods of the day while working on the computer.The employee must occasionally liftor move items weighingup to 50 pounds.

• Work Environment: This is a work-from-anywhere, remote job wherein meetings and collaborations can occur across multiple time zones.

• Work Accessibility:Must live within an hour of a major airport.

A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate.

We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development.