Field Clinical Specialist: Phoenix, Arizona

BIOTRONIK

Phoenix (AZ)

On-site

USD 75,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

Job summary

A leading medical device manufacturer is seeking a Field Clinical Specialist in Phoenix, Arizona. This role involves providing technical and clinical support for cardiac devices, including training and follow-up services for healthcare professionals. Candidates should have a Bachelor’s degree in a relevant field and at least three years of experience in the cardiac business. The position requires excellent communication skills and the ability to manage on-call responsibilities 24/7.

Qualifications

Minimum of three years of experience in cardiac cath lab, EP lab, or pacing business.
Demonstrate technical proficiency and obtain implant certification.
Ability to drive approximately 80% of the time within assigned territory.

Responsibilities

Provide pacemaker & ICD follow-up to patients and physician customers.
Provide in-service training to physician, nursing, and technical hospital staff.
Maintain a competent level of knowledge in cardiac pacing and defibrillators.

Skills

Excellent communication skills

Professional appearance and demeanor

Pacemaker implantation and/or follow-up experience

Education

Bachelor’s degree in Nursing, Physiology, Biology or Bio-Engineering

Job description

Field Clinical Specialist: Phoenix, Arizona

Join to apply for the Field Clinical Specialist: Phoenix, Arizona role at BIOTRONIK

As one of the world’s leading manufacturers of cardio‑and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day.

BIOTRONIK is looking to add to our Field Clinical Specialist team in Phoenix, Arizona (also recruiting for additional locations, see website). The Field Clinical Specialist (FCS) will provide technical and clinical support for Biotronik within an assigned territory, covering all bradycardia and tachycardia product segments. The FCS professionally represents Biotronik and provides education, follow‑up services, implant services, in‑service training, and other related services as necessary to sales force, physicians and other cardiac pacing‑related professionals. The FCS will report to the Regional Sales Director and take general instruction from local sales representatives for day‑to‑day activities.

Responsibilities

Provide pacemaker & ICD follow‑up to Biotronik patients and physician customers.
Provide pacemaker & ICD implant support within geographic responsibility.
Provide in‑service training to physician, nursing and technical hospital staff.
Train peers in cardiac pacing and Biotronik products.
Provide technical and administrative support for clinical studies and scientific studies, including collection of patient data and support of clinical sites and/or patient support.
Maintain strong administrative skills to ensure all necessary paperwork associated with implants or follow‑up or data collection for clinical/scientific studies is correct.
Maintain a competent and current level of knowledge in cardiac pacing, defibrillators and electrophysiology in general.
Maintain a comprehensive product and technical knowledge of all BIOTRONIK bradycardia and tachycardia products.
Demonstrate competency in all aspects of ICD implant and follow‑up. FCS candidates that are not certified must demonstrate technical proficiency and obtain implant certification within six months of hire date.
Obtain or maintain North America Society of Pacing & Electrophysiology (IBHRE) certification. FCS that are not certified must become certified within two years of hire date.
Maintain a comprehensive product and technical knowledge of competitive products, including features, functions and benefits.
Assist the sales representative when working within a specific sales territory.
Provide on‑call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on territory schedule. Scheduling is the responsibility of the Director of Sales. The FCS must carry a pager and be available at all times when on call.
Provide implant and follow‑up coverage to Sales Representatives when unavailable or in training.
Travel and provide implant support anywhere within the Area Sales Director’s defined sales territory; cross‑over coverage during emergencies may be necessary.
Out‑of‑town travel is expected to be no more than 30 %.
All other duties as assigned.

Your Profile

Bachelor’s degree (or equivalent) in Nursing, Physiology, Biology or Bio‑Engineering.
Minimum of three years of experience working in cardiac cath lab, EP lab, or pacing business with specific emphasis on pacemaker and ICD support.
Pacemaker implantation and/or follow‑up experience.
Professional appearance and demeanor.
Excellent communication skills and ability to work with all levels of the Company.

Travel/Availability Requirements

Provide 24‑hour, 7‑day a week on‑call territory coverage (including holidays, weekends, evenings).
Available/willing to work/travel weekends and evenings.
Ability to travel outside of assigned territory with ease, as needed.
Continuous verbal and written communication.
Must drive approximately 80 % of the time within assigned territory.
Must have a valid driver’s license and active vehicle insurance policy.

Physical Job Requirements

The physical demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Frequent two‑handed lifting of up to 40 lb. from floor to chair/table and from one surface to another at approximately the same level.
Sitting, standing and/or walking for up to eight plus hours per day.
Environmental exposures include eye protection, infectious disease and radiation.
Frequently required to use hands to finger, handle or feel objects, tools or controls.
Ability to effectively use a mobile phone, PC, keyboard and mouse.
Frequent bending/stooping, squatting and balance.

We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

Benefits