Field Clinical Specialist Associate: Kansas City, MO

BIOTRONIK; Minneapolis (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

BIOTRONIK is expanding its Field Clinical Specialist team in Kansas City, MO. This entry‑level role provides technical and clinical support to physicians and patients, with a yearlong training program to certify in cardiac pacing. You will participate in implant support, in‑service training, and data collection for clinical studies.

Willingness to relocate is a plus as multiple locations are available. The company offers competitive benefits and nationwide opportunities, with up to 80% travel

Qualifications

• Bachelor’s degree or equivalent in Biomedical Engineering, Nursing, Physiology, Biology, Kinesiology or Exercise Science.
• Professional appearance and demeanor required.
• Excellent communication skills and interest in working directly with patients.

Responsibilities

• Provide pacemaker & ICD follow‑up to BIOTRONIK patients and physician customers.
• Provide pacemaker & ICD implant support within geographic area.
• Deliver in‑service training to physician, nursing, and technical hospital staff.
• Train peers in cardiac pacing and BIOTRONIK products.
• Support clinical studies data collection and site coordination as needed.
• Maintain up‑to‑date knowledge of BIOTRONIK bradycardia and tachycardia products.

Skills

Excellent communication

Patient interaction

Professional appearance

Education

Bachelor’s degree (Biomedical Engineering, Nursing, Physiology, Biology, Kinesiology or Exercise Science)

Job description

Field Clinical Specialist Associate: Kansas City, MO

As one of the world's leading manufacturers of cardio- and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day.

BIOTRONIK is expanding its Field Clinical Specialist (FCS) team in Kansas City, MO. In this entry-level role, you’ll provide technical and clinical support in your assigned territory, working closely with physicians and patients in various hospital and medical settings. As an FCS, you will represent BIOTRONIK professionally while delivering education, follow‑up care, implant services, in‑service training, and more to physicians, cardiac pacing professionals, and the sales force.

You will be responsible for supporting all bradycardia and tachycardia product lines and will report to the Regional Sales Director, with day‑to‑day guidance from local sales representatives.

As an entry‑level FCS, you’ll participate in a yearlong training program to become certified. This opportunity is open to Biomedical Engineering students graduating between December 2024 and June 2025 and ready to begin full‑time employment.

The FCS role offers a competitive salary, full BIOTRONIK benefits, and opportunities nationwide. Willingness to relocate is a plus, as positions are available in a variety of locations.

BIOTRONIK is honored to be on Forbes's 2025 lists for America's Best Employers for New Grads, Midsize Employers, and Tech Workers.

At BIOTRONIK, we understand the importance of fostering individuals who have a passion to make an impact in a mission‑driven, patient‑centric company. We are committed to providing numerous opportunities for career growth and knowledge learning, allowing you to become fully immersed in BIOTRONIK's mission.

Responsibilities

• Provide pacemaker & ICD follow‑up to BIOTRONIK patients and physician customers.
• Provide pacemaker & ICD implant support within area of geographic responsibility.
• Provide in‑service training to physician, nursing, and technical hospital staff.
• Train peers in cardiac pacing and BIOTRONIK products.
• Provide technical and administrative support when required for clinical studies and scientific studies. This may include collection of patient data, support clinical sites and/or patient support.
• Poses strong administrative skills to ensure all necessary paperwork associated with implant or follow‑up or associated with data collection for clinical/scientific studies is correct.
• Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general.
• Maintain a comprehensive product and technical knowledge of all BIOTRONIK bradycardia and tachycardia products.
• Competency in all aspects of ICD implant and follow‑up. FCS candidates that are not certified must demonstrate technical proficiency and implant certification within six months of hire date.
• Maintain or obtain North American Society of Pacing & Electrophysiology (IBHRE) certification. FCS that are not certified must become certified within two years of hire date.
• Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits.
• Assist the sales representative when working within a specific sales territory.
• Provide on‑call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on territory schedule. Scheduling is the responsibility of the Director of Sales. The FCS must carry a pager and be available at all times when on call.
• Provide implant and follow‑up coverage to Sales Representatives when he/she is unavailable or in training.
• FCS may be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory. Cross‑over coverage during emergencies may be necessary.
• Out of town travel is expected to be no more than 30%.
• All other duties as assigned.

Your Profile

• Bachelor’s degree in Biomedical Engineering, Nursing, Physiology, Biology, Kinesiology or Exercise Science.
• Professional appearance and demeanor.
• Excellent communication skills.
• Interest in working directly with patients.

Travel/Availability Requirements

• Availability to hire is immediate or we can work with candidates as they are graduating and available.
• Provide 24‑hour, 7 day a week on‑call territory coverage (including holidays, weekends, evenings), during designated on‑call periods.
• Available/willing to work/travel weekends and evenings.
• Ability to travel outside of assigned territory with ease, as needed.
• Continuous verbal and written communication.
• Must be able to drive approximately 80% of the time within assigned territory.
• Must have a valid driver’s license and active vehicle insurance policy.

Physical Job Requirements

• The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Frequent 2‑handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
• Sitting, standing and/or walking for up to eight plus hours per day.
• Environmental exposures include eye protection, infectious disease and radiation.
• Frequently required to use hands to finger, handle or feel objects, tools or controls.
• Ability to effectively use a mobile phone, PC, keyboard and mouse.
• Frequent bending/stooping, squatting and balance.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.