Field Clinical Specialist II

Edwards Lifesciences; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading medical device company located in the United States is seeking a Field Clinical Specialist to educate and train healthcare professionals on innovative device solutions. This role involves developing training materials, providing follow-up support, and working closely with clinical teams to enhance patient care. Ideal candidates have a Bachelor's degree and relevant clinical experience, along with strong communication and problem-solving skills.

Qualifications

• Bachelor's Degree and above, with related medical device and/or clinical experience.
• Good written and verbal communication skills.

Responsibilities

• Provide education on device handling and troubleshooting techniques.
• Develop and improve training curriculum and materials.
• Train physicians and hospital personnel on investigational products.
• Provide follow-up support during commercial procedures.
• Plan and implement growth strategies.

Skills

Training experience

Communication skills

Problem-solving skills

Education

Bachelor's Degree and above in a related field

Tools

MS Office Suite

Job description

Overview

Make a meaningful difference to patients around the world. As part of the Field Clinical Specialist team, you will be a critical part of delivering patient-focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can contribute to transforming patient lives.

为患者带来意义非凡的改变。作为现场临床技术团队的一员，您将与临床专业人员协作，在提供以患者为中心的治疗（包括手术支持、培训与教育）中发挥关键作用。您在医疗生态系统积累的工作经验结合我们的深度培训计划，将助力您成为爱德华的专业领域专家。现在就加入我们，共同为有需要的患者提供革新治疗解决方案。

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

主动脉瓣狭窄影响着全球数百万人，但往往无法得到充分的诊断和治疗。爱德华公司在经导管主动脉瓣置换（TAVR）方面的突破性工作为患者开创了一种创新的、改变患者生活的解决方案，无需开胸手术即可进行心脏瓣膜置换。我们的经导管心脏瓣膜（THV）业务部门将继续与心脏专家和临床团队合作，利用已临床实证的设备改善对患者的监护。让患者生命更长久、更健康是我们不懈工作的动力。加入我们，共创激动人心的未来。

What you’ll do (Responsibilities)

• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience.
• Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of clinical research.
• Plan and implement growth strategies within focused accounts.
• Responsible for upselling in key strategic accounts working in conjunction with Business Managers.
• Validate software and hardware updates in the field.
• Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences.
• Regularly reviews clinical support activities, changes in the market and assigned accounts.

What you’ll need (Required)

Bachelor's Degree and above, related medical device and/or clinical experience

What else we look for (Preferred)

• Training experience in clinical / technical environment preferred
• Proven expertise in MS Office Suite
• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Good problem-solving and critical thinking skills
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control