Field Clinical Specialist, Columbus/Dayton - Transcatheter Heart Valve

Edwards Lifesciences; Columbus (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in medical innovations is seeking a Field Clinical Specialist to enhance patient outcomes through training and clinical support. This role involves direct collaboration with healthcare professionals in cardiovascular procedures and requires strong clinical and sales skills. Ideal candidates will possess significant experience in clinical environments and interpersonal communication abilities.

Qualifications

• Minimum five years of experience in a cath lab or operating room.
• Clinical skills in cardiac surgery or interventional cardiology preferred.
• Valid driver's license with clean driving record.

Responsibilities

• Independently manage case preparation and post-case evaluations.
• Train clinical staff on THV technology and procedures.
• Collaborate with healthcare teams to improve patient outcomes.

Skills

Communication

Interpersonal Skills

Sales Skills

Education

Associate's degree in Life Sciences or related field

Job description

Make a meaningful difference to patients around the world. As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient-focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives.

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and undertreated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The goal will be to help make each site independent on procedures, product preparation, and support. Field Clinical Specialists will provide guidance on the use of the device, thereby enabling physicians and staff to reach expert proficiency and deliver positive patient outcomes.

This role reports to an assigned Regional Director and will collaborate with multiple departments including Sales, Clinical Affairs, Marketing, Quality, Regulatory, and Education. After extensive training, a Field Clinical Specialist will travel frequently within an assigned territory, clinically training customers on the THV technology.

How you will make an impact:

1. Working independently in the areas of valve crimping, case management, pre-case planning, post-case management, 3 Mensio management, Therapy Awareness program management, and clinical education programs.
2. Implementing sales and educational materials for use with clinicians, validating software and hardware updates in the field.
3. Planning and implementing growth strategies within focused accounts in partnership with Sales Management.
4. Developing clinical champions among current and potential customers for the advocacy of THV products.
5. Collaborating with clinicians to deliver training and educational material during training sessions to drive utilization of the Edwards’s THV product portfolio.
6. Utilizing acquired knowledge to educate physicians and staff to reach expert proficiency in the THV procedure to deliver positive patient outcomes.
7. Attending to implants, conducting device preparation and crimping of the Sapien valve in each assigned case; supporting physicians in the THV procedure to ensure positive patient outcomes; managing complaint handling processes as needed.
8. Supporting cases outside of the assigned region, on an as-needed basis.
9. Partnering with Territory Managers to develop proper site selection criteria.
10. Partnering with the proctor and sales organization to plan and implement physician and support staff training.
11. Collaborating with the Territory Manager on growing the THV therapy through therapy awareness programs.
12. Assisting in the development of the THV procedure in both Cardiology and Surgery.

What you will need (Required):

• An associate’s or equivalent two (2) year clinical degree in Life Sciences or related field or equivalent work experience.
• A minimum of five (5) years of experience working in the sterile environment of a cath lab or operating room. Direct clinical experience within interventional cardiology may substitute for some corporate experience.
• Valid driver’s license with a clean driving record.

What else we look for (Preferred):

• Previous experience with education and training in a clinical setting.
• Clinical skills specifically in cardiac surgery or interventional cardiology are strongly preferred; candidates with other relevant medical device clinical sales support experience will be considered.
• A sales skill-set that includes drive and self-motivation, strong interpersonal and communication skills, the ability to plan, organize, close, and deliver, and the capacity to work autonomously.
• The ability to travel extensively (approx 50%) and the flexibility to easily switch between technical and sales requirements.
• Candidates medically trained to the technician or nurse level are highly preferred.
• Excellent interpersonal skills, interfacing with multiple constituencies including cardiologists, support staff, and sales to effectively build relationships.
• Entrepreneurial spirit with a competitive drive and a strong work ethic.
• Initiative and follow-through on tasks, with a collaborative approach across functions and willingness to extend role beyond standard Clinical Specialist duties.