Field Clinical Manager

Well Care Health; Wilmington (DE); On-site; USD 100,000 - 140,000; Full time

Job summary

Well Care Health in Wilmington, DE is seeking a seasoned clinical leader to oversee a multidisciplinary team delivering home health services. You will supervise on-site staff, mentor clinical competencies, and ensure accurate revenue capture and documentation flow.

The role requires strong licensure in nursing or physical therapy (NC/SC) and at least two years of clinical practice with home health experience.

Qualifications

• Graduate from an accredited nursing or physical therapy school; bachelor’s degree preferred.
• Current license to practice professional nursing or physical therapy in NC/SC.
• Minimum two years of clinical practice; minimum one year of home health experience preferred.
• Prior supervisory/teaching experience within a nursing service organization preferred.
• Excellent communication and interpersonal skills; ability to train and mentor staff.

Responsibilities

• Oversee a clinical multidisciplinary team, planning, controlling, organizing, and leading to provide effective and efficient clinical services.
• Supervise, support, and educate staff on site in the field.
• Support an efficient and accurate revenue cycle by enhancing appropriate revenue capture.
• Manage an active patient census and ensure documentation flow under the Director of Operations.
• Mentor team competency in clinical assessment, OASIS gathering/interpretation, and time management.
• Build and evaluate team members through hiring, performance appraisals, and accountability to agency standards.
• Collaborate with Workflow Clinical Manager, PI, and Education Coordinators on OASIS integrity and documentation.
• Direct supervision of RNs, LPNs, PTs, PTAs, OTs, OTAs, SLPs, MSWs, HHAs, Team Assistants; indirect supervision of Medical Records Specialist.
• Ensure mandatory orientation, education, and weekly team meetings; conduct supervisory field visits and maintain compliance documentation.
• Participate in agency initiatives, committees, and quality improvement projects to advance program effectiveness.
• Maintain timely submission of all clinical documentation and respond to communications within two hours.
• Create a cohesive team focused on customer satisfaction, confidentiality, ethical practice, and continuous improvement.

Skills

Interpersonal skills

Communication skills

Time management

Education

Nursing degree

Physical therapy degree

Tools

Medical records systems

Job description

Job Responsibilities

• Oversee a clinical multidisciplinary team, planning, controlling, organizing, and leading to provide effective and efficient clinical services.
• Supervise, support, and educate staff on site in the field.
• Support an efficient and accurate revenue cycle by enhancing appropriate revenue capture.
• Manage an active patient census as determined by the Director of Operations, assigning care, maintaining clinical integrity, and overseeing the flow of documentation.
• Mentor team competency in clinical assessment, OASIS gathering and interpretation, time management, point‑of‑care documentation, and operational support systems.
• Build and evaluate team members through hiring, performance appraisals, and holding clinicians accountable to agency standards.
• Collaborate with the Workflow Clinical Manager, PI, and Education Coordinators on OASIS integrity and documentation.
• Directly supervise RNs, LPNs, PTs, PTAs, OTs, OTAs, SLPs, MSWs, HHAs, Team Assistants and provide indirect supervision of the Medical Records Specialist.
• Ensure clinicians complete mandatory orientation, education, and weekly team meetings; conduct supervisory field visits and maintain compliance documentation.
• Participate in agency initiatives, committees, and quality improvement projects to advance program effectiveness.
• Maintain timely submission of all clinical documentation and performance reviews; respond to internal and external communications within two hours.
• Create a cohesive team focused on customer satisfaction, confidentiality, ethical practice, and continuous improvement.

Job Specifications

• Education: Graduate from an accredited nursing or physical therapy school; bachelor’s degree preferred.
• Licensure / Certification: Current license to practice professional nursing or physical therapy in the State where staff is supervised (NC/SC).
• Experience: Minimum two years of clinical practice; minimum one year of home health experience preferred; prior clinical, teaching, and supervisory experience within a nursing service organization preferred.
• Essential Technical Skills: Current knowledge of medical‑surgical and home health nursing principles, adult learning principles, standards of medical record keeping; ability to communicate clearly in oral and written form and be literate in English.
• Interpersonal Skills: Excellent communication skills, professional and tactful interaction with coworkers, physicians, patients, families, and the public; flexibility and innovation.
• Physical Requirements: Ability to stand or sit for extended periods; ability to stoop, kneel, bend, push, reach; ability to supervise or precept staff during patient care activities.
• Mental Requirements: Ability to coordinate agency resources, facilitate teamwork, demonstrate strong problem‑solving and reasoning, prioritize duties, learn new skills, work independently.
• Sensory Requirements: Ability to use sight to assess, plan, implement, and evaluate patient care activities; hearing to communicate.
• Exposure: Noise, office equipment, machinery; long periods computer and chart review; travel required; temperature changes or weather extremes.
• Hours of Work: Monday‑Friday with weekends and holidays as needed; flexible hours, on‑call rotation, and ability to respond as needed.
• Transportation: Valid North Carolina driver’s license and operational vehicle.