Field Clinical Care Coordinator - Hamilton County, TN and surrounding areas

UnitedHealthcare; Chattanooga (TN); Remote; Full time

Job summary

A leading healthcare organization seeks a Field Clinical Care Coordinator to support members with intellectual or developmental disabilities in Hamilton County, TN. This role involves engaging with members, developing care plans, and collaborating with care teams. The position offers home-based flexibility and requires travel within specified counties. Competitive pay and comprehensive benefits are provided.

Benefits

Paid Time Off

Medical, Dental, Vision Insurance

401(k) plan

Education Reimbursement

Qualifications

• 3+ years of experience in health or human services.
• Experience serving individuals with disabilities.

Responsibilities

• Engage members for comprehensive needs assessments.
• Develop person-centered care plans.
• Provide referrals to internal and community providers.

Skills

Proficiency in MS Office

Education

Degree in a health, human service, or behavioral health field

Job description

Field Clinical Care Coordinator - Hamilton County, TN and surrounding areas

Join to apply for the Field Clinical Care Coordinator - Hamilton County, TN and surrounding areas role at UnitedHealthcare.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do impacts the lives of millions. Join us to build a more responsive, affordable, and equitable health system. Caring. Connecting. Growing together.

As part of a support coordination team managing members enrolled in the Employment and Community First CHOICES (ECF CHOICES) program, the ECF CHOICES Support Coordinator will serve as the primary support for members with intellectual or developmental disabilities. Responsibilities include supporting medical, behavioral, and socioeconomic needs to promote appropriate service utilization and improve quality of care.

This is a home-based position with field responsibilities approximately 50-75% of the time, traveling within Sumner, Wilson, Cannon, and Davidson counties. Remote work flexibility is available for Tennessee residents.

Primary Responsibilities

• Engage members face-to-face and/or telephonically for comprehensive needs assessments, including medical, behavioral, functional, cultural, and socioeconomic needs.
• Develop and implement person-centered care plans addressing chronic conditions, health promotion, social determinants, medication management, and safety, aligned with evidence-based guidelines.
• Create individualized care plans with goals and interventions tailored to the member’s readiness to change to optimize health and quality of life.
• Partner with internal care teams, providers, and community resources to implement care plans.
• Provide referrals and linkages to internal and community providers as appropriate and accepted by the member.

Why Work for UnitedHealth Group?

Competitive pay, comprehensive benefits, performance rewards, and a management team committed to your success. Benefits include:

• Paid Time Off and 8 Paid Holidays
• Medical, Dental, Vision, Life & AD&D Insurance, Disability coverage
• 401(k) plan, Employee Stock Purchase Plan
• Education Reimbursement, Employee Discounts, Assistance Program, Referral Bonuses, Voluntary Benefits

More info at: http://uhg.hr/uhgbenefits

Required Qualifications

• Degree in a health, human service, or behavioral health field (e.g., Social Work, Nursing, Psychology, Counseling) plus 3+ years of experience OR current, unrestricted Social Work license OR LPN with 5+ years of experience.
• 2+ years serving individuals with disabilities.
• 1+ year working with local home/community providers and addressing social determinants of health.
• Proficiency in MS Office.
• Reliable transportation and ability to travel within specified counties.

Preferred Qualifications

• Community case management experience for individuals with complex needs.
• Training in motivational interviewing, trauma-informed care, person-centered care.
• Experience with team-based care, co-occurring disorders, managed care background.

The hourly pay ranges from $28.61 to $56.06, based on experience and other factors. Benefits and incentives are offered, consistent with company policies.

UnitedHealth Group is committed to diversity, equity, and inclusion, ensuring equal opportunity employment and a drug-free workplace. Candidates must pass a drug test prior to employment.