Field Clinical Applications Specialist: Train & Validate

Nova Biomedical; Los Angeles (CA); Hybrid; USD 95.000 - 100.000; Vollzeit

Benefits dieser Stelle

Hybrid and flexible work arrangements

Zusammenfassung

Nova Biomedical is seeking a field-based Clinical Applications Specialist to deliver post-sales training, validation, and support for Nova POC monitors and Nova Blood Gas and Critical Care analyzers. You will enable optimal instrument use and data-driven decision making at customer sites.

The ideal candidate holds a science-related degree, has 2+ years in diagnostics or clinical labs, strong Excel skills, and excellent communication and teaching abilities.

Qualifikationen

• Bachelor’s or Associate degree in Medical Technology required.
• 2+ years of medical diagnostic industry or hospital experience.
• Clinical laboratory bench experience and/or point-of-care testing experience is strongly preferred.
• Experience with beside glucose and blood gas systems is preferred.
• A solid understanding of statistical data is required.
• Proficiency with Microsoft Excel is required.
• Communication and Training Skills.
• Strong presentation and telephone communication skills are required.
• Excellent communication, teaching, and interpersonal skills are required.

Aufgaben

• Performs on-site application studies for Nova POC and HBTA products, including StatStrip, StatSensor, Prime, products.
• Conducts on-site application activities, including correlation to alternative reference methods, precision studies, linearity studies, and customer training.
• Works with new customers after the sale to streamline validation requirements for Nova products and support a successful, smooth transition to Nova technology.
• Reviews and prepares data outputs and presents performance data obtained during on-site or remotely supported application studies to current customers, as appropriate.
• Demonstrates the ability to understand and educate end users on instrument use and application-related issues, and to perform data analysis in support of Clinical Applications department objectives.
• Manages customer calls that are escalated to the Clinical Applications group from the Technical Support Hotline.
• Timely, detailed documentation of all onsite activities and callbacks within Nova’s CRM system.
• Maintains data files for all linearity, precision, and correlation data per department policy.
• Serves as a resource to field support peers.
• Must be willing to travel within or outside the assigned territory approximately 50% to 75% of the time by car, air and/or train, including overnight stays. Must be able to travel on short notice.
• Valid United States driver’s license required.

Ausbildung

Bachelor’s or Associate degree in Medical Technology

Biology, Chemistry, or Biochemistry degree considered with relevant clinical lab experience

Tools

Microsoft Excel

Jobbeschreibung

Nova Biomedical is seeking a field-based Clinical Applications Specialist to deliver post-sales training, validation, and support for Nova POC monitors and Nova Blood Gas and Critical Care analyzers. You will enable optimal instrument use and data-driven decision making at customer sites.

The ideal candidate holds a science-related degree, has 2+ years in diagnostics or clinical labs, strong Excel skills, and excellent communication and teaching abilities.