Field Claims Sr. Representative

Solera; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Solera in Austin seeks a Field Claims Representative to lead client assessments, inventory, and post-loss reconstruction. You will work with vendors and manage mitigation efforts for high-value items.

Candidates should have leadership and project management experience, insurance or high-end property exposure, and excellent communication. You will travel 30–60% locally and overnight as needed, with a valid driver's license and strong MS Office skills.

Qualifications

• Leadership and project management experience.
• Experience in insurance or high-value property fields is helpful.
• Excellent written and verbal communication skills.
• Must be able to travel 30–60% and have a valid driver's license.
• Strong MS Office and computer skills.

Responsibilities

• Lead field assessments and inventory for pre- and post-loss events.
• Coordinate with vendors and manage mitigation activities.
• Document inventory with lists and photos and conduct client interviews.
• Maintain professionalism and strong organizational skills.
• Travel as required with short notice.

Skills

Leadership

Project management

Communication

Detail-oriented

Problem solving

Organizational skills

Travel readiness

Driver's license

MS Office / Outlook

Education

Bachelor's degree or higher in Business/Art/Design related field

Tools

MS Office

Outlook

Job description

Field Claims Representative

Who We AreSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com

The Role

Project Managers are sent to client’s homes for pre-loss assessments & inventory, post-loss assessment & inventory, collections cataloguing, reconstruction post loss including compiling inventory lists, photos, and in-depth client interviews. PMs work with vendors of all varieties and often QB all mitigation efforts on a claim.

What You’ll Do

• This person should have experience in leadership and/or project management.
• Knowledge in the insurance industry and/or collectible genres, as evidenced by education and career experience in a field such as insurance, interior design, art conservation, exhibition or curatorship, antiques, couture fashion or other fine articles of personal property is helpful.
• The successful candidate will exemplify professionalism, have excellent communication skills, and be a team player.
• Person must be extremely detail-oriented and possess excellent problem solving and leadership skills.
• This position often requires travel and extreme professionalism within the high net worth realm of claims.
• Strong organizational skills are a must!
• Experience working in the insurance industry or around a high-end property industry such as interior design, art, or fashion and/or equivalent education in the relevant areas.
• Strong attention to detail, with knowledge of property insurance, fine arts, antiques, high end furniture, fine textiles and rugs, and designer or couture clothing.
• Bachelors or Graduate Studies in Business, Art, Art History, Fashion, Interior Design or related field desired.
• Excellent written and verbal communication skills.
• Excellent MS Office, Outlook, and computer skills.
• Ability to travel 30 – 60%, both local and overnight, sometimes with very short notice.
• Valid driver’s license.
• Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard.
• Ability to remain alert and focused during the work day.
• All other related and/or additional responsibilities that may be required or assigned.

EQUAL OPPORTUNITY EMPLOYER

The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.