Field Claims Specialist II, Property (Tallahassee, FL)-$2500 Sign On Bonus

Nationwide Mutual Insurance Company; Orlando (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurance company seeks a Field Claims Specialist II to investigate and resolve property damage claims. The role involves onsite and virtual inspections, requiring strong customer service and analytical skills. Ideal candidates will have 3-5 years of experience in insurance claims and a Bachelor's degree.

Benefits

Medical

Dental

Vision

401k with company match

Pension plan

Paid time off

Qualifications

• 3-5 years of insurance property claims handling or adjusting experience.
• State licensing and claims certification as required.
• Knowledge of insurance practices, estimating, and claims systems.

Responsibilities

• Investigate and resolve property damage claims via phone and face-to-face interactions.
• Handle claims promptly with minimal oversight.
• Deliver outstanding customer service, maintaining professional conduct.

Skills

Customer Service

Communication

Analytical Skills

Organizational Skills

Education

Bachelor's degree or equivalent experience

Tools

Xactimate

Job description

Field Claims Specialist II, Property (Tallahassee, FL) - $2500 Sign-On Bonus

Field Claims Specialist II, Property (Tallahassee, FL) - $2500 Sign-On Bonus

Apply now for the position located in Florida. This full-time role, posted recently, offers a $2,500 sign-on bonus, with half paid after 3 months and the remainder after 9 months.

Territory: Tallahassee, FL area

Ideal Candidate Location: Reside in the Tallahassee, FL Metro area

This is a work-from-home position with daily travel to policy locations (average 3-4 days/week) using a company vehicle (personal use, gas, and maintenance included). The role involves onsite and virtual inspections, with potential support for additional territories in a desk adjuster capacity.

Relocation assistance may be available for qualified candidates living more than 50 miles from the territory.

Qualifications:

• 3-5 years of insurance property claims handling or adjusting experience
• Proficiency with Xactimate
• Experience writing estimates and managing claims end-to-end
• Construction background (Residential, Roofing, Remodeling, Water mitigation, etc.)
• Strong customer service skills
• Excellent written and verbal communication skills

Note: CAT duty is required for this role.

Benefits include: Medical, Dental, Vision, 401k with company match, Pension plan, Paid time off, and more.

Job Summary: Investigate and resolve property damage claims via phone and face-to-face interactions, providing exceptional customer service and building lasting relationships.

Key Responsibilities:

1. Handle claims promptly with minimal oversight, making decisions within delegated authority.
2. Determine policy coverage and apply claims practices accordingly.
3. Manage reserves and adhere to company procedures.
4. Maintain knowledge of insurance policies, laws, and local repair procedures.
5. Report incidents, collaborate on fraud detection, and prepare files for legal actions as needed.
6. Use claims systems for follow-ups and documentation.
7. Deliver outstanding customer service, maintaining professional conduct.

Other duties as assigned. Reports to Claims Manager. This is an individual contributor role.

Qualifications:

• Bachelor's degree or equivalent experience
• State licensing and claims certification as required
• 3-5 years of property claims experience
• Knowledge of insurance practices, estimating, and claims systems
• Strong analytical, organizational, and communication skills
• Ability to conduct physical inspections, including rooftop access

Additional criteria such as leadership skills may be prioritized. Staffing exceptions require approval.

Work Conditions: Normal office or field environment, physical inspections, irregular hours, travel, CAT readiness, and a valid driver’s license are necessary.

Equal Opportunity: Nationwide is committed to diversity and inclusion, prohibiting discrimination and harassment.