Field Claims Specialist II, Property (Mongomery, AL)-$2500 Sign on Bonus

Nationwide Mutual Insurance Company; Alabama; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading insurance company seeks a Field Claims Specialist II to manage property damage claims in Alabama. This full-time role involves independent decision-making, customer service, and collaboration with various teams. Ideal candidates will have insurance claims experience and strong communication skills.

Benefits

Medical, Dental, Vision

401k with company match

Pension plan

Paid time off

Relocation assistance

Qualifications

• 3-5 years of insurance property claims handling or adjusting experience.
• Strong customer service skills and excellent communication.

Responsibilities

• Handle claims promptly and independently.
• Determine policy coverage and apply claims practices.
• Manage reserves and adhere to procedures.

Skills

Customer service

Communication

Claims management

Xactimate proficiency

Education

Degree or equivalent experience

Job description

Field Claims Specialist II, Property (Montgomery, AL) - $2500 Sign-on Bonus

Field Claims Specialist II, Property (Montgomery, AL) - $2500 Sign-on Bonus

Apply now for this full-time position located in Alabama. Posted today, job requisition ID 92531.

If you are passionate about helping people protect what matters most, and about innovating and simplifying processes to improve customer value, then Nationwide’s Property and Casualty team might be the right place for you. At Nationwide, our commitment to being 'on your side' means putting customers at the center of everything we do. We seek associates who are dedicated to delivering exceptional care.

Sign-on Bonus: A $2,500 bonus is offered to all external hires, paid in two installments: half after 3 months, and the remainder after 9 months.

Territory: Montgomery, AL and surrounding areas. Ideal candidates should reside in the Montgomery metro area.

This is a remote work position with travel to policy sites (approximately 3-4 days a week) using a company vehicle (personal use with gas and maintenance covered). Inspections will be conducted onsite and virtually. Depending on claim volume, additional territories may be supported in a desk adjuster capacity.

Relocation assistance is available for qualified candidates outside a 50-mile radius.

Qualifications:

• 3-5 years of insurance property claims handling or adjusting experience
• Proficiency with Xactimate
• Experience in estimating and managing claims from start to finish
• Construction background (Residential, Roofing, Remodeling, Water mitigation, etc.)
• Strong customer service skills
• Excellent written and verbal communication skills
• CAT duty is required

Benefits:

Includes Medical, Dental, Vision, 401k with company match, pension plan, paid time off, and more.

(Internal Use Only) Compensation Grade: E3

Job Summary:

Our team investigates and resolves property damage claims, providing excellent service and building lasting relationships with customers. If you are confident, eager to learn, and committed to helping others, we want to hear from you!

Key Responsibilities:

1. Handle claims promptly and independently, making decisions within authority limits.
2. Determine policy coverage and apply claims practices accordingly.
3. Manage reserves and adhere to procedures.
4. Stay updated on insurance policies, laws, and industry practices.
5. Collaborate with SIU and Subrogation teams to identify fraud and subrogation opportunities.
6. Use claims systems effectively for follow-ups.
7. Deliver outstanding customer service and uphold professional standards.

Additional Information:

Reports to Claims Manager. Requires a degree or equivalent experience, state licensing, and claims certification. Must be able to inspect rooftops safely and conduct physical inspections, including climbing ladders and working in various weather conditions. A valid driver’s license is required.

Work conditions include standard office or field environments, with potential irregular hours, travel, and CAT response. Background and credit checks are mandatory due to fiduciary responsibilities.

About Nationwide:

Since 1926, Nationwide has been committed to protecting people and businesses. We foster a diverse and inclusive culture and are recognized as a Fortune 100 Best Company to Work For. Join us and make a difference.