Field Claims Adjuster - Auto Damage - Des Moines, IA

VetJobs; Des Moines (IA); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Wellness programs

HSA/FSAs

Paid time off

Sick leave

Disability insurance

Parental leave

Military leave

Diversity & inclusion

Tuition assistance

Job summary

Progressive is seeking an auto damage claims adjuster in Des Moines, IA. You will serve as the primary contact for customers, directing the repair process from start to finish and negotiating with body shops to assess liability.

This field-based role offers a company car and potential reporting to an office occasionally, with workload shared across the team and some travel within the assigned region.

Qualifications

• At least four years of relevant claims work experience, with one year in appraisal/estimatics or insurance.
• Associate's degree + 3 years of relevant experience with one year appraisal/estimatics or insurance experience
• Bachelor’s degree with one year appraisal/estimatics or insurance experience

Responsibilities

• Complete vehicle inspections and write estimates.
• Determine total loss evaluations and timelines.
• Negotiate with body shops on repair processes.
• Document claim information per standards and local laws.
• Review supplement requests for validity.

Skills

Driving license

Insurance knowledge

Education

High School/GED

Associate's degree + 3 yrs exp

Bachelor's degree + 1 yr exp

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Auto req ID: 482148BR

Minimum Education Required: High School/GED

Additional Qualifications/Responsibilities

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
• {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• {OR} Bachelor’s degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Compensation

$66,800 - $81,600/year based on relevant experience

Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

City: Des Moines

State: Iowa

Job Category: Claims

Job Code: Ins Insurance

Affiliate Sponsor: Progressive

Salary Range: $60,000-$75,000