Field Casualty Adjuster

Eberl Claims Service; Maine; On-site; USD 60,000 - 85,000; Full time

Job summary

Eberl Claims Service in Northern Maine seeks an experienced Casualty Field Adjuster to investigate, evaluate, and negotiate Bodily Injury, General Liability, and Auto Liability claims. The role focuses on thorough field investigations and detailed reporting.

The ideal candidate will have at least 3 years of casualty field claims handling, strong investigative and negotiation skills, and the ability to manage workloads while delivering excellent customer service.

Qualifications

• Minimum of 3 years of casualty field claims handling experience.
• Strong investigative, evaluation, negotiation, and communication skills.
• Advanced knowledge of liability insurance policies, coverages, and endorsements.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and internet-based applications.
• Strong business writing and documentation skills.

Responsibilities

• Investigate, evaluate, and negotiate casualty claims, including Bodily Injury and General Liability claims.
• Review and apply client-specific claim handling guidelines, insurance policies, and endorsements.
• Conduct comprehensive field investigations, including scene inspections, recorded statements, and collection of supporting documentation.
• Prepare detailed and professional adjusting reports with findings and settlement recommendations.
• Meet established turnaround times and respond promptly to clients, policyholders, and coworkers.
• Effectively utilize claim management technology and related software.
• Maintain current insurance industry and technical knowledge through continuing education.
• Handle claims ranging from moderately complex to complex casualty losses.
• Apply knowledge of Casualty insurance products, policy contracts, coverages, and claims processes.
• Independently manage claim assignments, diaries, and workloads.
• Communicate professionally and effectively with colleagues, management, clients, insureds, attorneys, vendors, and other stakeholders.

Skills

Casualty claims handling

Investigative skills

Negotiation skills

Communication skills

Liability insurance knowledge

Time management

Microsoft Office

Business writing

Tools

Microsoft Office

Job description

We are seeking an experienced Casualty Field Adjuster to investigate, evaluate, and negotiate Bodily Injury, General Liability, and Auto Liability claims in the Northern Maine area. The ideal candidate will have strong investigative and negotiation skills, experience handling casualty field claims, and the ability to manage a claim workload effectively while delivering exceptional customer service.

This position requires thorough field investigations, detailed reporting, and professional communication with clients, insureds, and all parties involved in the claims process.

Responsibilities

• Investigate, evaluate, and negotiate casualty claims, including Bodily Injury and General Liability claims.
• Review and apply client-specific claim handling guidelines, insurance policies, and endorsements.
• Conduct comprehensive field investigations, including scene inspections, recorded statements, and collection of supporting documentation.
• Prepare detailed and professional adjusting reports with findings and settlement recommendations.
• Meet established turnaround times and respond promptly to clients, policyholders, and coworkers.
• Effectively utilize claim management technology and related software.
• Maintain current insurance industry and technical knowledge through continuing education.
• Handle claims ranging from moderately complex to complex casualty losses.
• Apply knowledge of Casualty insurance products, policy contracts, coverages, and claims processes.
• Independently manage claim assignments, diaries, and workloads.
• Communicate professionally and effectively with colleagues, management, clients, insureds, attorneys, vendors, and other stakeholders.

Qualifications

• Minimum of 3 years of casualty field claims handling experience.
• Ability to obtain and maintain required adjuster licenses.
• Strong investigative, evaluation, negotiation, and communication skills.
• Advanced knowledge of liability insurance policies, coverages, and endorsements.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and internet-based applications.
• Strong business writing and documentation skills.
• Valid driver's license with a clean driving record.
• Reliable, clean, and presentable vehicle available for business use.