Field Case Manager Analyst – Behavioral Health Care

CVS Health Corporation; Illinois; On-site; USD 60,460,000 - 128,914,000; Full time

Job summary

CVS Health is seeking a Field Case Management Analyst to support Will and DuPage Counties, IL. You will coordinate care, educate members, and facilitate access to appropriate healthcare services, working with internal teams and external providers to optimize outcomes.

Responsibilities include monitoring care plans, documenting activities, and ensuring compliance with HIPAA and CVS Health guidelines while maintaining a focus on member engagement and health improvement.

Qualifications

• 2+ years of behavioral health, social services or human services field experience.
• 2+ years’ case management experience.
• Must possess reliable transportation and be willing and able to travel up to 75% of the time.

Responsibilities

• Coordinate care, provide education, and facilitate access to healthcare services.
• Monitor care plan progress and ensure compliance with regulatory standards and company policies.
• Collaborate with internal teams, providers, and external resources to address barriers and improve quality of care.

Skills

Behavioral health

Case management

Travel flexibility

Education

Bachelor's degree or non-licensed Master's in behavioral health

Tools

Microsoft Office

Job description

CVS Health is seeking a Field Case Management Analyst to support Will and DuPage Counties, IL. You will coordinate care, educate members, and facilitate access to appropriate healthcare services, working with internal teams and external providers to optimize outcomes.

Responsibilities include monitoring care plans, documenting activities, and ensuring compliance with HIPAA and CVS Health guidelines while maintaining a focus on member engagement and health improvement.