Field Case Manager- 12 Month Contract (Future Opportunity)

AmerisourceBergen; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company dedicated to improving health outcomes. This role offers an exciting opportunity for a Registered Nurse to engage with physicians, providing essential support and education on program services. You'll be at the forefront of patient care, managing multiple tasks while collaborating with a diverse team. With a focus on continuous improvement, you'll have the chance to make a real difference in the lives of patients. Enjoy competitive compensation and a supportive work environment that values inclusivity and professional growth. If you're passionate about healthcare and ready to take on new challenges, we want to hear from you!

Benefits

Medical Insurance

Dental Insurance

Vision Care

Paid Parental Leave

Professional Development

Volunteer Activities

Qualifications

• Registered Nurse with experience in public or private reimbursement.
• Strong customer service and interpersonal skills required.

Responsibilities

• Act as a single point of contact for physicians regarding program services.
• Educate physicians on therapy guidelines and reimbursement.

Skills

Customer Service

Analytical Skills

Organizational Skills

Communication Skills

Bilingual (English and French)

Education

Registered Nurse (RN)

Degree in Science or Pharmacy

Tools

Microsoft Office

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

RECRUITING FOR THE FUTURE. This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future French-English bilingual opportunities. Please note that only those who qualify will be contacted.

Primary Duties and Responsibilities:

• Single point of contact for the program with physicians
• Educate physicians and/or their staff on various program services
• Provide therapy guidelines to manage physician expectations with respect to reimbursement
• Consult patient charts to effectively complete necessary paperwork to obtain coverage
• Assist MDs in completing Special Authorization (SA) forms, enrollment forms, prescription renewals, and other documentation
• Provide ongoing updates to physicians on their patients
• Customize current program elements to meet the needs of assigned physicians, adjusting based on in-clinic and remote MD needs
• Identify areas for risk and foster proactive, continued quality improvement
• Work collaboratively with other team members in various roles to coordinate the patient journey
• Participate in scheduled physician meetings with sales representatives
• Attend Continuous Medical Education events and report new activities
• Travel regularly to various physician offices
• Adverse Event reporting
• Adhoc duties as assigned

Experience and Educational Requirements:

• Registered nurse (RN)
• Related degree may be considered (pharmacists, science degrees) or equivalent transferable skills
• Experience in public or private third-party reimbursement arena, pharmaceutical sales, managed care, or clinical support is an asset
• Bilingualism is an asset (requirement for province of Quebec)
• Previous Case Manager experience is an asset
• Basic CCPE certification is an asset

Minimum Skills, Knowledge and Ability Requirements:

• Exceptional customer service and interpersonal skills
• Ability to manage multiple tasks and priorities
• Understanding of medical terminology
• Strong analytical and organizational skills
• Ability to analyze current enrollment volume by MD
• Engage effectively with physicians and their staff as a trusted medical partner
• Excellent time management and sense of urgency
• Effective collaboration with program associates
• Ability to work independently in a remote setting
• Effective communication skills in English and French (oral and written) for Quebec and New Brunswick
• Detail-oriented and results-driven
• Adaptability to change and ambiguity
• Strong computer skills and proficiency in Microsoft Office
• Willingness to attend CHE events outside regular hours
• Valid, non-expired driver’s license and access to a vehicle
• Adherence to program standards and procedures
• Dedicated home office space with necessary equipment

The successful candidate may interact daily with unilingual English-speaking customers, patients, or cross-functional teams.

What Cencora offers

We provide competitive compensation, benefits, and resources supporting an inclusive culture and wellness. Benefits include medical, dental, vision care, family support programs, behavioral health, paid parental and caregiver leave, training, professional development, mentorship, volunteer activities, and more.

Equal Employment Opportunity

Cencora is committed to equal opportunity employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or other protected classes. We provide reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or [e-mail].

Accessibility Policy

We are dedicated to fair and accessible employment practices, accommodating individuals with disabilities during recruitment and employment.