Field Case Manager

Sedgwick Claims Management Services Ltd; Southfield (MI); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental plans

401K with company match

PTO 4 weeks

Job summary

Sedgwick Field Case Manager role covers Detroit, MI region with requirement to reside in the area; role involves face-to-face interaction with injured workers and medical providers, advocating for optimal treatment and timely return-to-work. While frequent travel is expected, you will maintain a home-based office.

The ideal candidate has clinical or rehabilitation experience, strong communication and collaboration skills, and a passion for supporting injured employees through complex medical

Qualifications

• RN licensure preferred; or bachelor’s degree in health or human services with CCM, CDMS, or CRC.
• Valid driver’s license required.
• High speed internet required.

Responsibilities

• Advocate for injured workers and coordinate care for recovery.
• Support recovery and autonomy through advocacy, communication, and education.
• Identify providers and facilities to ensure timely, cost-effective care for the client and reimbursement source.

Skills

Patient advocacy

Effective communication

Team collaboration

Problem solving

Education

RN licensure

Bachelor’s degree in health/human services

CCM

CDMS

CRC

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Field Case Manager This Field Case Manager will cover our Detroit, MI region and must live in this area in order to be considered.

PRIMARY PURPOSE OF THE ROLE

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to facilitate; through advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is required, you will maintain a home-based office.

ARE YOU AN IDEAL CANDIDATE?

We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury. Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment that allows face-to-face interaction with injured workers and medical professionals. Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting. Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more. Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Serve as patient advocate to support, guide and coordinate care for injured workers, families and caregivers as they navigate through the recovery process.
• Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources and service facilitation.
• Identify appropriate providers and facilities throughout the continuum of services, while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement source

EDUCATION AND LICENSING

• RN licensure preferred; or bachelor’s degree in health or human services field required with one of the following certifications: CCM, CDMS, or CRC.
• Valid driver’s license required.
• High speed internet required.
• Employment may be contingent upon successful completion of a motor vehicle record (MVR) check, where job related.
• When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

• Clear and conceptual thinking ability
• excellent judgment, troubleshooting, problem solving, analysis, and discretion
• ability to handle work-related stress
• ability to handle multiple priorities simultaneously
• ability to meet deadlines

Physical

• Computer keyboarding, travel as required.

Auditory/Visual

• Hearing, vision and talking

TAKING CARE OF YOU BY

• Offering a blended work environment.
• Supporting meaningful work that promotes critical thinking and problem solving.
• Providing on-going learning and professional growth opportunities.
• Promoting a strong team environment and a culture of support.
• Recognizing your successes and celebrating your achievements.

BENEFITS

• Three Medical, and two dental plans to choose from.
• Tuition reimbursement eligible.
• 401K plan that matches 50% on every $ you put in up to the first 6% you save.
• 4 weeks PTO your first full year.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.

With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com