Field Broadband Technician: Training, Overtime & Growth

vyvebroadband; Colby (KS); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Paid training

Career growth

Full benefits

Discounted internet

Team culture

Job summary

Vyve Broadband is seeking a Broadband Representative to install and service internet, TV, and voice services for homes and businesses. You will troubleshoot issues from network to customer equipment and educate customers on using new services.

This role requires a valid driver’s license, willingness to work outdoors in various weather, and a customer-focused approach. Competitive pay with overtime, paid training, and full benefits are offered.

Qualifications

• Excellent customer service and communication skills.
• Willingness to learn new technology and processes.
• Ability to work outdoors/in various weather conditions.
• Valid driver’s license and clean driving record.

Responsibilities

• Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers.
• Troubleshoot service issues from network to customer equipment.
• Educate customers on using new services and suggest upgrades.
• Maintain flexibility in scheduling, with overtime and on-call shifts.

Skills

Customer service

Communication

Problem solving

Adaptability

Willingness to learn

Education

High school diploma or equivalent

Job description

Vyve Broadband is seeking a Broadband Representative to install and service internet, TV, and voice services for homes and businesses. You will troubleshoot issues from network to customer equipment and educate customers on using new services.

This role requires a valid driver’s license, willingness to work outdoors in various weather, and a customer-focused approach. Competitive pay with overtime, paid training, and full benefits are offered.