Field Broadband Technician — Install, Upgrades & Service

vyvebroadband; Mineral Wells (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with company match

Home & auto discounts

Free services

Company vehicle

Gas card

Tools & equipment

Job summary

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband provides installation of internet, voice and cable services to residential and commercial customers, with a focus on delivering a top-tier customer experience.

Technicians perform installations, troubleshoot issues, and upsell enhanced speeds while maintaining safety. The role requires lifting, climbing, and working outdoors in varying weather conditions.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license with clean record.
• Customer-focused with a willingness to learn and stay busy.
• Able to lift, climb, and work in all weather.
• Not afraid of heights (poles, roofs, towers).

Responsibilities

• Performs residential and commercial installation of internet, phone and cable services.
• Troubleshoot and fix service issues.
• Delivers a spectacular customer experience.
• Upsells current services such as internet speeds.

Skills

Customer service

Problem solving

Communication skills

Sales aptitude

Drive for results

Education

High School Diploma or equivalent

Job description

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband provides installation of internet, voice and cable services to residential and commercial customers, with a focus on delivering a top-tier customer experience.

Technicians perform installations, troubleshoot issues, and upsell enhanced speeds while maintaining safety. The role requires lifting, climbing, and working outdoors in varying weather conditions.